Residence Inn Columbia West/Lexington

Have stayed here many times and always pleased with the hotel. Two adverse factors this trip. First, the microwave in Room 108 is mounted too close to the refrigerator, so that the microwave door doesn't open satisfactorily. Only opened about 5 or 6 inches wide, barely enough to slide a cup of coffee in for a heat-up, and that included some arm contortions to reach around the edge of the door to try to get access. Quite annoying. Second issue was quite minor. The shampoo dispenser was jammed and/or out of service. Had to ask housekeeping for a replacement. Otherwise, my wife and I have always been thoroughly pleased with this Residence Inn.

It's a nice place with a very good breakfast with hot food. Place is very clean and it was very quiet which is getting harder to find during night time hours at hotels.

Fast, friendly check in. The room is spacious and clean. This is one of the nicest Residence Inn that I have stayed.

I didn't like the fact that housekeeping never came to clean the room or change the towels while I stayed.

great location near I26, restaurants and shopping. the room as has a kitchenette, sofa and desk/chair. light in kitchen was out, and the two reading lamps next to bed were out. fan on a/c ran constantly and could not be turned off.

Great location to the City and the interstates

This was just one of several overnight stops on our way from MI to FL. We were traveling with my elderly parents so we opted for 2-bedroom suites. Clean modern unit. Check-in went well, staff were friendly and professional. Room had two bedrooms with full bathrooms Large full kitchen including basic kitchen supplies Nice breakfast buffet Appreciated the shampoo, conditioner and body wash bottles. Imagine reduces the cost and better for the environment. Previous location forgot to refill this stay was good. No staff members wearing masks. Our concern is if any ever test positive how would guests know so they can plan accordingly. Would appreciate masks, especially staff working the breakfast buffet. No hand sanitizer stations near the breakfast area Room light switches limited. Difficult for elderly ones to cross dark unfamiliar rooms to search for a lamp switch. Overall good stay and would choose this location again.

Beautiful room. Lowest toilet that I have seen in many years. TV was hard to figure out. The night I checked in I could not get it to change station. Next morning it was ok but I turned it off to go downstairs and when I returned it would not change from Marriot station.

Felt really bad for the front desk person on duty. It was late on Christmas Day, and there had already been a plumbing disaster from a burst pipe, that was visible in the front lobby. She was alone and definitely looked frazzled. But she was pleasant, and very helpful. She took in stride the need for non-feather bedding (due to severe allergy), and was very polite and accommodating. BTW they have a highly ridiculous debit card policy posted; but it is not on the website and not on *******, and she was able to help us navigate it without major penalty. I would definitely call ahead if you use a debit card for check in, as it was absurd and not expected (I actually looked for a debit card policy before booking the room and none was found). The room was clean, the hotel was clean and quiet. We were in a two bedroom suite that exceeded our expectations. Will definitely consider coming back.