鹽湖城西約旦歡朋套房酒店(Hampton Inn & Suites Salt Lake City-West Jordan)

When checking in the gentleman at the reception was the very unprofessional and disrespectful. Made our check in impossible I even had to call ******* for help checking in. Cleaning service was terrible, only beds were made and towels provided, nothing was cleaned. Don't stay there!

When checking in the worker was not very polite and not informative. He did not give us any information about the amenities, breakfast, or WiFi, which is usually the norm at other hotels I have stayed at. What was weird is that I received a text message from him asking if we needed anything. I feel like this is really weird and that this service should be provided at check in, not through a text message. We were put in a handicap accessible room, not by our own request. The room was not cleaned well. There was trash under the bed, including a huge Mountain Dew bottle. The blinds were suppose to be electric but they didn’t even work and the one set of blinds were held up by a binder clip. This would be impossible for a wheelchair bound person to open the blinds. There were two ottomans at the end of the bed that were in poor condition. I’m addition there were dirty shoe prints on the floor by the sink. The next morning we had breakfast, which was good. The older man, Steve, I think that was his name, was very helpful and friendly. It would be nice if other hotels had a man like him in the dining area. At check out, the women was friendly and nice. She also gave us a couple water bottles for the road. I usually don’t give reviews but I felt like the pros and cons should be noted in this case. I stayed at this hotel twice before a few years ago and I didn’t have any complaints. It is unfortunate that it has seemed to go downhill and I wouldn’t stay here again.

Room was uncleanly, sticky surfaces, old band aide on carpet, dried noodle stuck to carpet and room had an order, red stain on pillow.

Sink faucet was loose. Towels were almost exfoliating and rough. Breakfast was a little less than we expected. Location was great next to Jordan landing and easy access to Bangeter Hwy.

The rooms are nice, the hottub has been takin out, but it is still advertise on the website. Nice area. Shopping and fast foods are close.

I liked how close this hotel was to restaurants and shopping centers. Definitely liked how the view of the mountains were.

Great experience! The room was sized perfect, the pool was warm, the breakfast was tasty and the staff was incredibly friendly and helpful.

We always stay here when we're in Utah. The hotel is clean and comfortable. The staff is very friendly and helpful. Great place to stay!

Checkout at 11:00 even though door shows 12:00. Fire alarm went off at 9:00am and woke the whole hotel up. Mattress hard as a rock. In room thermostat didn’t work, had to run the heater manually. Overall not a great hotel experience for the outrageous price.