萬豪西棕櫚灘機場萬怡酒店(Courtyard by Marriott West Palm Beach Airport)

I didn’t like the cleanliness of the bathroom. Old and lack of maintenance. They also charge and extra fee for more than $20 that is nowhere to be found in the website and no logic for it.

I was supposed to have a balcony room and it was not but I couldn’t change rooms because it was threw ******* and there are only certain rooms for *******. I had called the hotel ahead of booking and wanted to make sure the king rooms had balconies she said it was like 20 sw fr more than what ******* showed but I figured it was the same room and wanted to get the ******* price since was $30 less however this ruined the entire night there my husband has a broken leg and wanted the balcony to be able to step out and smoke instead of having to walk outside this is the first time I got a room thru ******* and I was disappointed

Beds are hard. The rm 231 wall paper falling off wall and there was definitely mold in the room because me and my wife couldn’t sleep or sinuses closed up and our throats closed up. This caused us to have a terrible next day because we never got any sleep.

The hotel is a bit older and worn, but it was clean. I am Platinum Elite member and I was not offered any upgrades, a hospitality bag or even a complimentary bottle of water.

No headboard. Shower water was only Luke warm and not hot. The pool was not heated just a bit lower than room temperature.

Clean and comfortable stay. Friendly staff and easy check in process. Bathrooms could use an update but otherwise very comfortable stay. Would stay here again.

Staff was extremely helpful, cheerful and eager to assist. But they couldn't overcome the global state of decay of this unit. The lobby may be the only clean and "appealing" place throughout these premises, as if the hotel is still stuck in the dirty eighties. Extremely ppor food service, old single windows although hotel overlooking motorway, globally speaking not very clean and smelly...