瓦利-西點凱藝酒店(Quality Inn Valley - West Point)

Could hear neighbors through the walls. Dirty standing water in toilet. Toilet backed up when flushed. Alerted front desk asking to change rooms. Instead was handed a toilet plunger and told to unclog toilet myself. Plunger didn't work so toilet remained clogged for my 2 nights. Did not sleep at this motel. Went to stay with a friend in town.

Two night stay. Was gone by 9am the first morning but room wasn’t cleaned or even fresh towels put in the room.

No doorknob on bathroom door, no hot water for shower and check in staff was annoyed for being bothered.

The lemons on the beds were stained. Towels were stained and varyed flimsy and the toilet was backed up. And the bed was a brick Check in what's great. Continental breakfast was very bad because they did not have the pancake. Batter, since that was the main thing for breakfast, there was no continental breakfast.

We arrived in the middle of the night due to unexpected delays and Mick at the front desk didn't miss a beat checking us in and giving us helpful info about the property. I interacted with a few other members of staff including housekeeping and everyone was friendly, professional and helpful. The bed was comfy, the room was spacious and had all basic amenities one would need. The bathroom was clean and shower pressure was great.

You need to take them off your list. Broken deadbolts. Someone had been using our room when we first arrived and we were given a difficult time when we asked for another room. Tears and burns in linens. Place needs major repair and security improvement.

Everything was fine. The breakfast was a little limited. For a king-size bed, there were only 4 flat feather pillows. I didn't realize until we got there that the hotel is on Eastern time even though in Alabama (almost all of which is on Central time), so check out time was an hour earlier than I expected.

The hotel was ok for the price but half of the lamps didn't have bulbs in them or the bulbs were burned out, the plug in the bathroom didn't work causing us to have to unplug the refrigerator to run a hairdryer and the hotel advertised hot breakfast which didn't exist.