Holiday Inn Express 查爾斯鎮(Holiday Inn Express Charles Town)

It’s always a great time when I stay here ,staff is great the food is great the location is even better

The hotel Shuttle was great. Our room had a smell, mostly from the floor drain in the bathroom. Check in clerk hollering for everyone in the lobby to hear, of a problem with my Credit Card. A card I wasn't going to use by the way.

I will never stay at this location again. First and last yime!! Significntly dirty linen and no staff to assist. Had to change my sheets and comforter myself. All stained/dirty. Mirrors dirty, hair in bathroom and the only compensation offered was points?! What are those and why would I need that??. Over priced to stay at this location. I'll be sending emails with all my concerns to managers!

Check-in was quick. Right from the start you will notice the old carpet in the hotel. I tried to use the keurig for a late night coffee. I ran the machine without the coffee pod first, I was surprised the water that dripped into cup was really dirty

This is a clean property convenient to Charles Town and the Hollywood ******. The hotel has ample parking and is easily accessed from route 9. Rooms are clean and spacious. I've stayed here before and will again.

This was our first time at this hotel and overall we were very happy. The staff was friendly and helpful. The room was clean. We paid for a King -size bed non-smoking room. Downfall of the room - pillows too soft, T.V. too small, and the supplied hair conditioner in the bathroom was watered down. This was a spontaneous lay over, so we did not pack prior and were a little dependent on the amenities. Overwise, I rate the room a "B ". We ate breakfast at the hotel - continental breakfast. Again, overall - again I rate this "B ". Food was good. I personally would have like breakfast potatoes and bacon. They had eggs, sausage, biscuit and gravy (which I don't eat), pancakes, breads, cereal, coffee, and oj. The one thing we absolutely love was that they had a shuttle van. The driver stated that they can take us anywhere within two miles - such as shopping, restaurants, casinos, etc. LOVE LOVE THIS!

Always stay here when in the area. Lovely area. Meet family there for vacation. Love yhe staff and friendliness. Will always continue to use this motel

This hotel is amazingly clean. People are very friendly. Room was great, bed was very comfortable, breakfast was great and pretty much the hotel is great. Thank you!