奧特蘭茲公園酒店(Oatlands Park Hotel)

The staff were very professional and friendly, however, I paid extra for an upgrade room , with larger bed.The bed was a basic double.The bathroom was extremely small , not acceptable really .There was no adequate mirror in the bedroom either .This spoilt our stay .

Super

Unfortunately my husband had to sleep in the car from 2am because a large number of residents were checking out and throwing their suitcases down the stairs which landed crashing into our bedroom door. We had been woken up a number of times due to the noise since 11pm and management had no control over this. We presumed they were from a wedding party and going to the airport. Upon complaining we were moved to a better room in a quieter spot and of course many apologies but we wondered how it gained 4 stars as the doors are paper thin and all the floorboards creaked. Breakfast was a buffet job with hard eggs and rubber bacon - really rubbish. The staff were very pleasant particularly on arrival and the room was clean enough but we won’t be staying there again or recommending it I’m afraid. Even the grounds could have been magnificent but looked neglected. We received a letter of apology and a small reduction but the stay was spoilt completely On the whole extremely disappointing as we had been looking forward to staying there.

Quel bel hôtel ! Un chateau magnifiquement modernisé. Des prestations de grande qualité

對我的一名工作人員宣誓，然後他們就報了警。 絕對令人難以置信！

Hotel maintenance very poor, broken sash-cord in first room so unable to open window. Moved room, dirty cup from previous occupant. Washbasin plug not functioning.

Great location, wonderful castle fully renovated, beautiful room, nice staff, good food, honestly the best hotel in the area