希爾頓歡朋酒店-尼亞加拉瀑布機場(Hampton Inn Niagara Falls/Blvd)

We slept in the hotel for a night the next day my girl developed a wire rash in her skin that extended it to different areas of her body, and had to go to the Dr, I also eventually started developing the the same. My advice to anyone is to always check the sheets, To bad I can upload photos here.

I was disappointed in the room not being really clean. Room 203 toliet appeared to have poop stains in it. The desk had a sticky substance all along the front top edge where you sit. The rooms fridge also was turned all the way up to 7 and the entire inside back was iced up so it was not cold and they had no replacement that night. Waiting until next day does not help us get cold bottled water or keep out dinner leftovers from spoiling. Not being able to get fridge taken care of is rrason for 2 star staffing and room rrason for w stars for clean

Booked a room for family attending a preseason football game in Buffalo. After the rain thunderstorm hit the area and the family decided start driving home which is in Pittsburgh Pennsylvania. I could not cancel the room and get another room closer to Pittsburgh for the family. Could not cancel because ******* is a third party entity to Hampton inn. I lost out on $450. Never again.

I make reservations based on reviews & was shocked how this property has a high review rating. The room was atrocious! Greasy substance all over mirror frame. Bathroom smelled of old urine—like a bad truck stop. INCHES of dark funk & filth in corners in front of shower-thought it was dead leaves. Had to DIG IT ALL UP to show desk clerk. Gag! She seemed more grossed out by the fact that I brought it to her (in toilet paper b/c no tissue was restocked) and had to clean her desk with gloves and wipes before moving me to another room. It was after 2 am. I had to go remove my items from the funky room. She said she would inform the manager. We check out tomorrow after a 4 night stay and I have not heard a word from anyone. Was given new room-no couch like paid for. Said it was all they had. Just glad it was a king. Whirlpool room— didn’t care about that at all. We needed/wanted a couch. Room wasn’t clean—big surprise! Floor had crumbs all over. Hair, dust, toilet paper pieces under bed, nightstand, mattress cover, & bathroom vanity, Tray with ice bucket filthy with food residue and crumbs. Tip of tv stand, Nightstand drawers, & Fridge had gross junk in them or smeared on them. Looked like boogers on the bathroom shower wall. Spider in whirlpool tub. Gnats in the bathroom sink. Spent almost TWO HOURS & countless wipes scrubbing down the entire place. Didn’t get to sleep until well after 5:00 am after unpacking This ruined plans for our following vacation day! DONT STAY HERE

The claim that they have EV chargers but when I arrived they denied that and The assistant manager is so rude she didn’t even allow me to use the electric socket and they refused to offer any help to provide assistance..

The room was infested with flies. Complained and checked out early. Stated no other rooms available. Manager off duty, customer service rep would not issue refund or give receipt for check out. Customer service rep stated it was summer flies are expected to be a problem.

This was our first time staying at this particular Hampton. Check in was friendly and a breeze. The only thing that wasn't expected was the pillows. At every Hampton we've ever stayed at the pillows were pretty to very good quality. The ones in our room were crappy. Other than that, nothing to complain about. Breakfast was good, the pool looked fine (we didn't bother using it), the fitenss room had lots of stuff (we did use it), and it was reasonably quiet.