安縵涯瀾(Amanyara)

不幸的是，這不是我想要留下的評論，但在2021 年5 月訪問之後，我覺得這是必要的。差的一家。需要說明的是，其他人都無可挑剔！服務從一開始就有很多不足之處——我們向前台提出了多個簡單的請求（想要衣架、創可貼），但實際上沒有一個發生。幾乎我們吃的每一餐都在某種程度上令人痛苦，從極其緩慢和無能的服務到提供完全錯誤的餐點。海灘上的服務生只是為了拿水就得被追趕，而且很多人都很粗魯。我知道他們在新冠疫情期間遇到了人員配備問題，但考慮到高昂的成本，我們收到的糟糕服務確實不能原諒。很明顯，要獲得優質服務，您必須在某種程度上發揮重要作用（一名 NBA 球員同時在場，工作人員不斷為他竭盡全力，而忽略了其他人。）我們真的不難取悅，但不幸的是我們不會回來！

簡短版：無與倫比的位置和海灘；友善的服務；設施很棒；注重細節 優點 - 服務響應迅速（特別感謝 Sade、Yessica、Ervin 和皮划艇教練），像名人一樣對待我們 4 歲的女兒，海灘，私人涼亭，一流的設施 缺點 - 服務缺點很少，食物不錯，但不是很好抵達前：直接透過安縵涯瀾網站在線預訂，但會注意到很難透過電話或電子郵件聯繫他們的預訂團隊。安縵預訂電話號碼向我提供了一些關於展館位置的不准確信息，當我通過電子郵件詢問報價時，我花了超過 24 小時才收到回复，這導致部分展館類型被預訂一空。然而，一旦我預訂了，我就可以透過電子郵件向安縵涯瀾團隊傳達我的請求，他們的反應更加迅速。 到達：我安排了一輛帶汽車座椅的私人接送服務，是一輛梅賽德斯-奔馳 GLS-450（他們有一整個車隊……沒有路虎攬勝）。車輛抵達時已準備就緒。友善的司機為我們提供了冷毛巾和冰鎮飲料（水、蘇打水等）。我提到我們的女兒暈車了，他開車非常小心。 25 分鐘的車程中，有一半以上的路段都沒有鋪砌，風很大，但情況並沒有我想像的那麼糟。 抵達飯店後，微笑的工作人員在抵達區迎接並提供迎賓飲料。行李被迅速送到我們的房間。工作人員薩德帶我們簡單參觀了酒店和我們的房間。她立即​​與我們四歲的孩子一拍即合，她成了她最大的粉絲。入住手續是在房間辦理的。 房間：我們被升級到了一個壁龕涼亭，它位於潟湖/池塘上，有一個玻璃日光室/壁龕，因此比其他涼亭有更多的內部空間。我們有機會參觀了泳池亭，但除非您打算大部分時間在房間裡游泳，否則我們認為沒有必要，因為靠近海灘和無邊泳池。涼亭非常私密——你要沿著一條很長的小路走下去，然後走下一些樓梯才能到達涼亭。有一個帶餐桌的戶外露台。 我們的展館距離主要區域有步行距離，到海灘的步行時間稍長，但有些展館肯定要遠得多。我們叫了高爾夫球車，尤其是在晚上。 服務：他們很照顧我們。接待處的薩德真的很出色——超越了一切。女兒會問薩德女士是否每天都在附近，是否想和薩德女士一起搭乘接駁車。薩德。她試圖為我迷戀MM的女兒找到一隻米妮老鼠，在退房時，她帶來了兩袋驚喜的玩具禮品袋。每當我們有要求時，都會得到滿足...例如，要求房間裡有微波爐，得到了。要求入住靠近主要設施的房間，得到了。房間裡的網速很慢——他們打電話給IT部門並修好了。提到飲食限制，他們得到了解決。最重要的是，他們讓我們的女兒感覺像皇室成員。他們給了她一個禮物袋

加勒比海地區最好的飯店。來這裡已有10多年了。我們在加勒比海地區最喜歡的飯店。服務非常周到而且令人驚嘆。與我們 2022 年 4 月的上次訪問相比，情況有了很大改善。餐廳的菜單和選擇令人驚嘆。有一天早上，我和妻子在懸崖邊享用了一頓私人早餐，俯瞰著大海，這讓我很驚訝。世界上最好的海灘之一，我們經常旅行。美麗的涼亭 - 房間 - 所有玻璃都俯瞰著令人驚嘆的碧綠海水。來自亞洲的治療師在水療中心提供的按摩非常棒。新來的經理非常細心。每個房間的電視都升級為蘋果電視。網球職業選手也很棒。強烈推薦作為加勒比地區最好的度假村。迫不及待地想盡快回來。

On the way home from our stay my wife and I discussed how we would rate our experience. We decided that of ALL the Caribbean resorts we’d visited (many), Amanyara ranked FIRST in all categories: Beach Room Food Tennis courts Service We love tennis and the well-maintained HarTru courts, some of which were well protected from the breeze, were fabulous. The only inconvenience related to gratuities. Are we supposed to give a tip for every ride to our room, every gesture of service, every time someone brings us tennis balls? That’s work; not relaxation. I wish they either prohibited tipping or collected a percentage of all charges or something so we didn’t have to worry about it. Bottom line: Can’t wait to return.

Super laid back beautiful place with great service, food and drinks, transportation to nearby places provided, with cool drivers that played fun music for us. A great time!!! Rooms were spacious and clean with great views.

We returned again to this stunningly and beautifully designed resort that is simply, paradise! Having suffered through several difficult personal situations, my wife and I needed an emergency mental recharge and, after considering some other wonderful resorts, I knew the ultimate Zen location would be back at Amanyara. We always stay in an Ocean Pavilion as they offer stunning views throughout the day of the ocean, sky, mind-blowing sunsets, and a star filled sky at night. Although this was our 4th visit to Amanyara, the beautiful architecture and property continued to stun and fill my photo app with pictures. The nighttime lighting of the structures is just as stunning. Added to this picturesque surrounding is a staff that provides as much attention, or as little, as one desires. With beaming, warm and friendly smiles they seek to make the impossible possible. We have always found the staff to be very interesting to talk to as they have had a variety of experiences and backgrounds. This trip involved a particular situation with us that the staff compassionately and quietly went to great extents to accommodate and we were so truly grateful for their kind assistance. As I mentioned to the staff upon departure, we have traveled and stayed at many fabulous resorts and hotels, including other Amans, around the world. Normally, we are happy at the end of the trip and ready for our departure onward. But every stay at Amanyara has been different as, although we have had a fabulous stay, we are truly sad to be leaving such a beautiful and Zen environment and pine for a few more days there!

Un vero paradiso terrestre, una natura incontaminata, acque cristalline, un silenzio e una pace indescrivibili. La Malcom Beach, con la sua sabbia bianchissima è veramente mozzafiato, incantevole. Buono il ristorante, ma non eccezionale. Camere confortevoli e originalissime! Questa struttura è un vero gioiello dei Caraibi. Un luogo da vedere almeno una volta nella vita.

Although this was not an ideal time to visit the Caribbean (hot and humid), my wife and I elected to visit this Aman for four nights for a brief getaway. Professionalism and attention to detail by the resort's staff were apparent from the point of arrival till our departure. Pick-up from the airport was timely and check-in was efficient, professional and genuinely warm in their greeting/welcome. As expected of the Aman chain, the grounds were beautifully landscaped and pristine - perhaps even gorgeous. Room was Aman-esque; the decor was very nice with many thoughtful amenities and a great view; I cannot think of anything that was lacking. We were assigned a villa that required an ~5 minute buggy ride to the main buildings. This was not an issue as a driver would appear within 2-3 minutes of our requesting a ride from the front desk. We enjoyed the many facilities offered at the resort; the spa was excellent, as was the service. My only negative comment, and this is a big one, was that the food was very much less than expected - when compared to other Amans we had visited. As the hotel is situated some distance from Providenciales, we elected to take the meal plan that provided 3 meals/day. While the selection of food was adequate, the quality was much less than experienced at other Amans in the region; the chef was very heavy with his/her deployment of salt to ALL the meals; some were non edible because of the excessive use of this condiment. We had mentioned this to the staff but this issue was not rectified - to the point that we subsequently settled on foods that did not require the addition of salt by the cook - viz, salads, fruits and pre-prepared foods. Staff throughout were polite, attentive and genuinely tried to make our stay pleasant - this was arguably the best redeeming aspect of our stay at this particular Aman. I would probably revisit but request for a room closer to the main buildings (unless we elect to take a villa with our extended family - with an assigned personal chef) and opt-out from the meal plan.

Where do I begin???? Just returned from an amazing 4 day anniversary stay here. Beach absolutely amazing…clear like glass blue water, might be even better than Maldives or Zanzibar. We were like fish that never wanted to leave the water. Staff beyond amazing…they knew our names, our likes and dislikes, our dietary restrictions and really spoiled us because it was our anniversary. Each evening we would find a surprise in our room such as candles, soaps and bath salt to take home or the best tasting fruit, chocolates and cake to enjoy during our stay. Riding the bikes from our room to the beach and all over made us feel like we were on our own private island. It was one of the best parts of our stay. Breakfast is simply put just perfect. I never tasted anything bad for breakfast or any other meal. Wilmar remembered our coffee and juice orders each morning. Every meal was superb from the breakfast burrito, fish tacos, hamburger, to the pastries just unforgettable! The rooms are gorgeous and so spacious. We were upgraded to an ocean view room which was so tranquil and views exceptional. Apparently the hotel was at 60% capacity before we left but we felt like we were the only ones there! We were already dreaming and plotting when we could come back. The entire staff is amazing and there were just too many names to remember but from the names I can remember I would like to thank Amanda who surprised us with an anniversary cake and was always checking if we needed anything, Wilmar who remembered all our favorite foods and drinks, Sade who never forgot any of our requests and would make the impossible possible, Ruby, Rocky, Faruk, Junior, Tanya, and Marco. You all made our stay so memorable and treated us like family. Please forgive me to those who’s name I forgot! We ventured out to Grace bay for a few hours and immediately wanted to go back ‘home’ to our sanctuary at Amanyara. Yes the price of accommodations maybe a little on the high side but honestly it’s worth every penny. Be sure to take advantage of the spa, afternoon tea, bicycles and complimentary snorkeling trip. We have travelled to several places all over the world but Amanyara has now moved to the top of our list of favorite places we’ve visited. Hope to return one day real soon! Again thank you to everyone at Amanyara for an unforgettable and relaxing stay!