烏鴉懷特霍斯旅館(Raven Inn Whitehorse)

The guest room was clean, basic, standard size for a 3-star hotel. As my review title says, this was not a boutique hotel experience, other than the small size of the hotel, which is independently operated. There were no personal touches, it isn’t a friendly, warm, inviting lobby, and the location is nothing special - it’s situated next to a busy street several blocks from downtown, and across from a ***** mall. Our room was overpriced for what we got. Nespresso maker was a nice touch, but the lack of other standard amenities is inconvenient. Be forewarned that they don’t provide shampoo, conditioner, lotion, or body wash, just two tiny “all-in-one” bars of local soap the size of a postage stamp under the guise of saving the environment. The decor is fun, but a bit spartan - one pillow per person, no higher end finishes like we expect for the price. Guest room floors are wood-look linoleum (convenience over comfort) without throw rugs, so expect gritty stuff stuck to your bare feet after a shower. The front desk staff was kind but not particularly friendly or welcoming. Our experience checking in was identical to chain hotel with no special touches. We had to specifically ask about the onsite restaurant (which turned out to be nice) because no info was volunteered. Parking situation is laughable - they provide VERY limited parking for guests, and only 3 spaces will fit anything larger than a mid-sized SUV. Overall a decent experience on par with Holiday Inn Express.

I booked online for a pet friendly room and when I tried to check into the hotel, I was told that the hotel was no longer pet friendly! And to add insult to injury, there was not one available room in Whitehorse. I had to take my family of 4 and keep heading down the ALCAN to find somewhere else down the road after driving all day. Not pet Friendly!!!!!! Change your website to reflect!

It was a fabulous suite with a kitchen. I loved the modern design and the plentiful electric outlets for our electronics. One minor thing was the cleansing bar (essentially a tiny bar of soap) was the only thing they offered for both shampoo and bath gel.

Such a nice modern hotel for Whitehorse. However, there are so many things lacking about it. The food in the restaurant was not good. The breakfast that I ordered was cold and had no flavour. No shampoo or conditioner in the room. Only a bar of soap while I appreciate it’s made locally was absolutely the worst for washing hair. It felt like I had wax in my hair. When I complained to the front desk the response that I got was, “we’ve always used it.” My room was not cleaned while I was staying there. I would not recommend this hotel. They have a lot of improvements to make both with their customer service, food and quality of their rooms.

Great service from the staff at Raven Inn! Thanks Anto! Definitely would stay here again in the future. The apartment was a perfect location for our short visit, had a gorgeous view, and was really spacious.

The best stay so far in Whitehorse was at the Raven Inn. The bed was AMAZING. Right by the river for a lovely walk and super close to the main shops and restaurants. Felt much safer this time around

I called and asked if I would need my credit card to check in. The woman I spoke to said no because they have it on file. My husband gets to the hotel and they take a payment on his debit card. He called me and had a 10 minute screaming match over the phone at me, all because I was told the wrong information. So if you want to stay at a hotel that puts your marriage in jeopardy. This is the place for you.

This was a cool place with a nice deep bathtub, which was awesome after 3 days of camping on the Dempster Highway.

Beds were extremely comfortable. Dining room was excellent, good menu selection and great espresso. Staff were attentive and friendly.