This is our second stay here, and we’ve been impressed both times. We recommend this hotel. The rooms are nice, the restaurant is very good, the staff is helpful and friendly, and Dougie the Robot is the coolest! We’ll stay here during future visits to Wichita.
The Hyatt Regency downtown Wichita is a really nice hotel. The rooms are always clean, the staff is always helpful and it's easy to get to right off the highway. It's got a beautiful view of the Arkansas River. I highly recommend staying here when visiting.
Travelers Beware!!! Avoid This Hotel at All Costs We booked through Capital One in advance, with everything fully paid before check-in. However, upon arrival, the hotel charged us twice more for our stay. The issues started as soon as we arrived. The lobby was run-down, with stained drop ceiling tiles and glitter scattered everywhere. Although the website promised express check-in, we waited over an hour. Only one elevator was working, with no inspection papers in sight, and it felt like it could break down any second—definitely not a comforting ride. Once in our room, the problems kept coming: the toilet didn’t work, the A/C was broken, the mattress was stained, and the alarm clock was busted. To top it off, when we tried to connect to the WiFi, the instructions said to dial “0” for the front desk—but the phone didn’t work. We checked out early and are still fighting to get a refund. Stay away from this place—it’s not worth the hassle.
入住普拉索東威奇託Residence Inn 酒店,您將可以在結束一整日忙碌的行程後好好放鬆身心。私人廚房設有雪櫃,非常方便。有空餘時間的話,不妨去室外的游泳池暢泳。 健身室於開放,讓住客可以好好鍛鍊身體。此酒店更設有燒烤。 住宿提供24小時前台服務。 住宿設施齊全,提供行李寄存、乾洗和洗衣服務。開車前來的住客可以使用停車場。
訪訪客2024.02.28
I was recently at a training course in Wichita for around 21 days, which required an extended-stay location. The reviews for the Residence Inn by Marriott looked good, so we booked it. The room and bathroom were clean, the bed comfortable, plenty of pillows the fireplace always on in the lobby, and the cookies warm nearly every evening! But what makes this place is the TEAM!!! The front counter team was courteous above and beyond, Richard took personal pride in having an awesome breakfast ready every morning (fresh fruits, eggs, bacon, waffles, periodically croissant sandwiches and other specialty items. I travel a lot and in many places, the staff are just that, staff who are just ”showing up” for work. Not here, it seemed that they took a special interest in how we were doing and wanted to make our stay special. Rebekah was always looking out for us, ensuring that we had a room when our stay was unexpectedly extended. We will be returning to Wichita periodically for recurrent training and there is no doubt as to where we will be booking - Residence Inn by Marriott - Wichita East! Thanks for making your guests feel so cared for!
Location is wonderful, loved the view of the pond and campus. Easy access from the interstate, right on campus and able to walk easily to our daughter's dorm. Several restaurants in walking distance. Clean rooms, easy check in and a great breakfast! Will definitely stay here again!
I don’t usually write reviews as I usually let minor inconveniences slide. We travel about 40-50% of the year, and this was by far the worst hotel I have stayed at in a very long time. It was so bad that I canceled a reservation at another TownePlace Suites for the next week in a different city- never again. Staying at a newly built Hilton brand instead. There was what looked like black mold growing on the bathroom wall, near the tub (photo attached). On the other end of the tub you could see where they have already patched a similar issue, so management should have been aware of it. There is a serious water problem going on behind the walls. The floor outside of the bathroom flexed when we walked and the whole room shook with each step. The flooring would flex with each step and vibrate down the hall. The bathtub would creak and flex when we stood in it to shower. (We are athletic, not overweight people). If it hadn’t been 100+ degrees we would have left. By the second morning the nose/throat irritation was awful. There was fuzzy mold growing on the surface of the bathroom fan (photo attached), which apparently didn’t work (but maybe there was a central exhaust fan system, so it might be that none of the bathroom fans are effective in the hotel). After showering the bathroom mirror was completely covered in condensation, so the vent was definitely not venting. In a properly vented bathroom that shouldn’t happen. The door was also warped at the bottom so that it made a grinding noise upon closing and would not fully close and latch, even though it looked shut. That’s a security issue to be aware of. The walls are very thin. There were kids yelling in the courtyard at 11pm one night, waking us up. At 4 am one morning there were kids yelling in the hallway and knocking on random doors (probably the ones with the dog signs on the door, hoping to get a bark. Fun. Luckily my dog takes her cues from me and didn’t take the bait), and left a bunch of trash in the hallway. For the 3 days we were there one room had left a bag of trash (or several l bags by the end of our stay) in the hallway. It just sat there all day long, everyday. It was there when we checked in, and it was a bigger pile when we checked out.
Dark, dreary and old hotel in a not-so-great part of town. Dog-friendly but not great options for taking dogs outside and didn't feel like the safest place when doing so. The hotel apparently isn't e-enabled so I never got a confirmation of my reservation despite asking twice. When I showed up on the day I had made the reservation for, they claimed that I had reserved for the prior night so a) I didn't have a room on the date I showed up and b) they charged me a cancellation fee for the day they had incorrectly expected me to arrive. They were able to find a room for that night but did not waive the cancellation fee for the night they incorrectly reserved. Had they emailed me a confirmation of my reservation like all other hotels do, I would have been able to catch their mistake on the reservation date, but without that it was my word against theirs and I was basically charged two nights for my one night stay. What's really troubling is that I'm honestly not sure it was a mere mistake; it seems a little shady and maybe happens regularly to increase revenue. We'll be passing through Wichita pretty regularly and needless to say, we will never stay here again. (Nor will I ever stay at a hotel that isn't able to email me a confirmation of my reservation.)
I’ve gone to many Red Roof Inns, and this was the third one on this particular road trip. The facility was very nice, clean, and comfortable. However, I had come down with a very cold previous to this. I wanted to stay a third night, but they were sold out for a basketball tournament. I can understand this, but I was so sick; I could hardly move; and their main concern was just getting me out of the room. I needed a late checkout, and with no sympathy from the manager; they kept my $100 deposit for checking out late, and for having to clean the carpet supposedly because of my litter box trained rabbits. The rabbits did admittedly hide under the bed, and two of the housekeeping staff (that I tipped well) had to lift the bed, so we could get them out. What was under that bed; was an accumulation of years of filth, and that carpet was long overdue for a cleaning…..but yet they took advantage of the situation to charge me for it. Also, no Kleenexes and complimentary bottles of water, as all other Red Roof Inns have. Not a friendly place! Two rabbit ears down!! (\ (\ ( -.-) o_(“)(“)