威奇託福爾斯密歇根州立大學區拉昆塔温德姆套房酒店(La Quinta Inn & Suites by Wyndham Wichita Falls - MSU Area)

This was our third stay at this location on our route from Louisiana to Colorado and vice-versa, but it was the least clean of each visit. While the beds were comfortable and everything was in working order, the room needed a good deep clean. We stayed in a deluxe double room with kitchenette and this is what was unacceptable from a cleanliness standpoint: dusty surfaces (alarm clock, bed table, hood vent); food left in freezer from previous guest, bathroom floors not clean and tub appeared to be either stained or not thorougly cleaned but we opted not to use it since we only stay for one night. The breakfast is decent and the staff is friendly.

The first room I got put in smelt funny. Kinda like dusty or mildew. Maybe a flood that wasn’t quite cleaned up right. I asked to be put in another room. The receptionist went in there and made me wait. He said it just smelt like a hotel room but he put me in a different room and this one was fine. He made me wait to investigate which he could have done on his own time. Then he dismissed my opinion which was rude. I didn’t make it up. It was a fact. Then I had to call him about my refrigerator not working. He came and pulled it out and saw it was plugged in, which I had already surmised. I asked if there was a button that turned it on. He said no. Then after 5 min he saw that the dial was turned all the way down. I made the observation that it did have a button that turned it on after all to which he said “no” it was at that moment I realized he is a narcissist and no matter what truth you present he will disagree and tell you that you’re wrong. I guess La Quinta are not fussy with whom they employ. Annoying to have any interaction with people like this with a personality defect. I guess he didn’t get the memo that the customer is always right. Especially when they are. Two thumbs down. I won’t go back.

Mostly little, inconvenient things. Outside lights not working upon arrival. Completely dark outside. 1 elevator was out of service the entire stay. The working elevator broke down too the night of arrival. The refrigerator and freezer doors opened the wrong direction so it was difficult to use it. The toilet paper holder was broken. Some outlets didn’t work correctly. Several room doors were not shut but the rooms were dark. Lots of noise on the floor above throughout the night.

The general restroom on first floor was dirty along with hotel room restroom as well. Hair and other articles on wall of shower. The tv did not work properly. The door entry card had to be reloaded and was never next to any other devices. Orange peels were on the floor all day at the 3rd floor elevator entrance. The toilet stopped up and told the counter person and nothing was done. The hot tub timer doesn’t work. Sheets were left in piles in the hallway all day and they the night.

Hotel récent et environnement agréable.

Located in an area that is quiet yet easy to access shops and restaurants near by. Quiet, clean and friendly staff. One of the best places we have stayed on our long trek.

Clean rooms and courteous staff. Exercise room and pool area could use attention. Outside area could be picked up. Overall good; not exceptional.

Everything was clean. I was surprised that we couldn't hear the elevator even though our room was right next to it. However, the doors to the individual rooms would slam shut every time someone went in or out of their room.

The hotel could have been cleaner. The beds were not comfortable. Everything is very basic low quality. The staff at the desk were really nice.