Hotel clean and spacious for European hotels. However. No Parking on site. Have to walk to park. Staff not that friendly, even when they want to help they do not speak English. Not even a bell man to help with baggage. So if someone need assistance with baggage then he is stuck. Good location in down town. My advice they need to work on employee with their willingness to help and smile at least.
若想要遊覽威斯巴登,威斯巴登精選酒店將會是一個不錯的的住宿之選。附近很多景點,包括Kranzplatz、Das Badhaus和Kochbrunnen都離酒店不遠。酒店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的客人均可便捷的使用。浴室內提供吹風機,讓您感受到賓至如歸的享受。在大堂吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Der Andechser im Ratskeller(德國菜)、Le Capricorne(其他)或La Brasserie(法國菜)品嚐下一流的推薦美食。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。酒店的商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.05.06
We have enjoyed this hotel several times over the years, specifically to attend the GO EAST Film Fest. Staff--to include the breakfast & cleaning personnel--are consistently super helpful & friendly. The breakfast buffet is excellent, but the main advantage is the hotel's location in the city center. Disadvantages are the extremely tight underground parking & this time--unpleasant toilet smells!
坐落於Südost的威斯巴登杜瑞特帕拉斯酒店,會讓您在威斯巴登擁有別樣的體驗,開展一段難忘的旅行。酒店地理位置優越,駕車至威斯巴登主站僅需400m 。旅客們會發現Wiesbaden Sinti & Roma Memorial、威斯巴登博物館和Granitstatue Von Johann Wolfgang Von Goethe距離酒店都不遠。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的MoschMosch(日本料理)、L'Art Sucre(咖啡店)和Die Waffel(中東料理)不妨可以試試。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和按摩室。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務,為您的旅途省心。
2023.08.20
We booked this hotel because our friends recommended it. Apparently, as they said the quality has plummeted down in comparison to their previous stays. Rooms are good size and very clean, beds comfy, the pillows, however, are old and lumpy, it’s time to replace them. I couldn’t get shower water temperature right, it was going from hot to cold without me changing the setting. A disappointing experience with the hotel air-conditioning system. We stayed on the days when the outside temperature was ranging +28+32C but the hotel already switched the system to winter mode and our room felt boiling and stuffy. We were kindly offered an upgrade and the new room was on a different side and slightly cooler but I heard other guests complaining to the hotel stuff about the same problem. I would like to thank the gentleman at the front desk, who moved us from 640 to room 345 on 18th August, I’m sorry I didn’t ask his name but I want to make the hotel management aware about his professionalism and patience that he demonstrated while dealing with our complaint. Breakfast was decent and tasty. Bar team is friendly, I had great hospitality experience, Merci to the Iranian bar manager Isa (sorry I am not sure how to spell the name). The hotel is walking distance from The Museum which I recommend to visit and the Old Town.
我剛從威斯巴登旅行回來。住在 Premier Inn 酒店是因為它的地理位置優越,靠近 Schlachthof 音樂會場地和火車站。離市中心也很近。我喜歡的是:房間設施齊全,接待處的團隊很友好,辦理入住和退房手續非常快,沒有任何問題。我不喜歡的是:我的毛巾上有一些很長的黑毛,當我想使用它時我注意到了這一點。除此之外,皂液器(淋浴間和浴室水槽外)上有黴菌/污垢(見附圖)。我在那裡睡得很好,就像我說的,位置很棒。但我認為衛生應該是酒店的首要任務之一,所以我只給它3/5的評分。
Absolutely amazing experience!! Very Friendly staff, EXTREMELY accommodating, great breakfast buffet, and VERY clean rooms. Really happy with our stay. Also has a tiny corner in the lobby with a few activities for kids such as books, puzzles and blocks to play with. Underground parking available with an extra fee if desired.
The Nassauer Hof has always been my favorite hotel in Wiesbaden. I have stayed there many times over the past 14 years; however, I have not been to Wiesbaden since the pandemic. When I got to the hotel, they had no record of me being a prior guest. They told me that their system was updated and that all older customers had been dropped off if there had been no stay in 2-3 years. When I would come in previously, I would always be greeted by name and receive an automatic room upgrade; this time, it showed as a first visit. My room was warm when I arrived. I put the air conditioning up, and I thought it cooled down. But it was still warm. I was at the property for three nights. Finally, on the third night, I couldn't take it anymore and called down to the front desk. A housekeeping staff member came in and could tell it wasn't working; she reported to Frau Lopez, who came and said to me that It was not working and that they could transfer my room.I was still trying to figure out how they could do that, as the hotel could not give me the extra third night at the front desk, and I had to book the third night on the hotel's website (not a partner website). I was very hesitant, but she and Jannis Bamberg made it seamless. Jannis brought my bags packed to the storage area so that I could take only one bag to the checkout in the morning. The room was not comparable to the one I was in, but it was cooler. There was a smell of old smoke. My real question is why a housekeeping staff member did not notice this and report it to the front desk. Instead, I noticed they turned the thermostat to max. Frau Lopez said that would never work as it can only reach a specific temperature. Perhaps, some training needs to be done. On a positive note, the spa at Nassauer Hof was as delightful as always, maintaining its high standards and providing a relaxing experience. One issue that needs attention is the bees, which seemed to be out of control during my stay. They were particularly aggressive around the outdoor areas and even found their way inside the breakfast area. I suggested placing small fans on the tables to deter them, and I hope this advice will be considered. The entire experience could have been better, and it's time to update the bed linens; they have been the same for at least 14 years.
訪訪客Great hospitality and service, and a very comfortable room After arriving from a trip and some awful nights in another hotel, the receptionist was extra considered. He even called 10 minutes after arriving in our room to check if everything was alright. The room was also very comfortable, and the bartender in the bar was almost as friendly and considered as the other employee.
訪訪客Den 3 Sternen entsprechendes Hotelzimmer. Das Hotel bietet ein außergewöhnliches Frühstücksangebot ( selbstgekochte Marmeladen, Granola ( so so lecker), Kuchen, Ingwer Shot, Laugenkringel mit Körnern, …). Den hoteleigenen Parkplatz in der Garage für 15€ pro Tag finde ich in Ordnung.
訪訪客Hotel sauber, Personal freundlich, Lage gut. Zimmer klein, Bad noch kleiner. Matratzen gut und fest. Wasserkocher (verstaubt und verkalkt) mit Tee und Kaffee gratis. Zimmer zum rhein mit Balkon. Klingt nach einer guten Idee, ist bei hitze in Wahrheit eine Katastrophe: die Sonne knallt hinein Klimaanlage gibt es nicht, Zimmer haben dann 30 grad und mehr. Offene Fenster bedeuten das feeling neben eine oft befahrenen Straße zu liegen inkl Abgasgeruch. Hotel hat winterbettdecken auf den Zimmern. Ventilator nur auf Anfrage (auch verstaubt). Meiner Meinung nach sind solche Zimmer im Sommer für den Preis nicht zu vermieten.