Took my husband for a one night getaway because we wanted to explore the charming town of Wimborne. Initially I was going to book the King’s Head but realised that breakfast was not included in the price of the stay. It turns out that breakfast was not included here either. No sign of a cooked breakfast, despite the website saying that there was, however ‘a full continental breakfast’ was available. My husband and I went downstairs to the dining area where there was a plate of brown and white bread, a plate of croissants, a jug of apple juice, a few apples and canisters of sugary cereal. Nothing was covered, no sign of any staff so who knows, it could have been there all night judging by some of the other reviews. We couldn’t have a bath on arrival because the water was merely lukewarm, we went to complain and we were told that the boiler needed resetting. We tried for a bath a bit later on but still the water was not hot enough. Next morning however, the water was adequate. Something like this should not be pot luck. We booked a ‘luxury’ room called ‘burgundy’ but not sure where the luxury aspect of it was. £100 per night is a bit steep for a cold bath and no breakfast. The bed was comfortable, that is the only positive thing I’m afraid. No hangers for the clothes rail. Kettle was full of limescale that I had to clean out. No storage for clothing, hard jute type floor covering, the cafetière still had coffee grounds in from previous guest. The list just goes on. I should have known when I saw that the confirmation email came back with covid rules and when I emailed them, again, no response. It’s shocking!
很好
44 評價