懷特哈特賓館

I arrived at The White Hart with friends, both of which had separate rooms in the White Hart itself but I was told my accommodation was in the building next door. This turned out to be a shabby disused empty restaurant called The Wesley with rooms above and no staff. My bedroom was clean enough although the curtains were very grubby and hanging off in both the bedroom and bathroom, the net curtains were torn, the loo seat kept slipping suddenly to one side, the shower door didn’t close, the hand towel had two holes in it and the bath towels were like sandpaper, there was black mould all around the window and the mattress was so soft it collapsed on the edges. (Just in case you’re wondering I’m not a large person) I’m actually pretty angry that I paid the same for my terrible room as my friends did next door which sounded like a completely different experience. Won’t be going back!!!!

RUDE CHECK-IN RUINED THE WHOLE STAY After much effort of trying to park my car nearby (abs nightmare given the traffic, no parking at the white hart inn and limited parking in the village) I arrived to the white hart inn at 2.49 a full 11 mins before the actual check in of 15:00. I was greeted by the woman in charge snapping, "3 O CLOCK", without a glance in my direction. Abs lovely!!!! Who would ever be polite and say hello, how you are,... On daring to ask where I could park. There was a dismissive, "OVER THERE TURN LEFT bla bla bla"...again without  a glance in my direction. After it reached the 15:00 magical time the woman then barked, "WHAT'S YOUR NAME", at which point the next bark was "U NEED TO PAY £X's", but on pointing out I had prepaid she checked the system and stopped demanding money. I was then thrusted my keys and told "YOUR ROOM IS UPSTAIRS". As I did not know where the stairs were I thought better of asking again and went hunting. Whilst attempting to find my room I came across some other guests also hunting for their roo, so was pleased to know I was not alone in the game of 'give us a clue' when being given room keys. Whilst the room was basic and fairly clean, the walls were paper thin (I could hear the person next door talking word for word and when they plugged anything into their electrical socket it sounded like they were in my room) and it had zero view (just the pitch of a roof to stare at), I cannot get over how shockingly RUDE the check in woman was and would suggest if you would like to be treated with a degree of respect and politeness and be able to park your car nearby (somewhere less than 5 mins away), this place is defintely not for you..

Thank you so much for everyone at the White Hart who made the Christmas Day lunch a very special occasion. This was the first time we had eaten out on Christmas Day and it was just what the family needed after a difficult few months. The food was excellent and service was great. Thanks to Harriet for help with booking and sorting gluten and dairy free options for member of the party.

We chose The White Hart because we hadn’t heard of Winchcombe before. We arrived to discover that this was their Xmas Street Market weekend, what a treat it was. Terrible weather didn’t stop the stalls being out and displaying mostly artisan goods. The White Hart was buzzing and packed by evening shoppers stopping for drinks and food. Our room (5) overlooked the High Street which was illuminated by Xmas trees on nearly all premises. The food was varied and very good, the bar had three different ales along with lagers and other draught drinks. Despite the inclement weather the hotel was warm and cosy.

I flew in from San Francisco to celebrate my mother’s 82nd birthday and booked brunch at the White Hart as a surprise before we left to Edinburgh to visit my son. About an hour before the event we received an email from tue White Hart stating that the chef had called in sick but that we were welcome to join them for lunch at noon - only an hour after our booking. We could not do this since we had a train to catch. Seems that with little effort the staff could either have accommodated us - since someone was obviously in the kitchen to make lunches - or given us enough notice to make alternative plans. We’ll never know if the chef had a few too many pints or if they couldn’t be bothered to serve breakfast, but it was a pretty poor showing and very disappointing. Needless to say we won’t be going back.

Very disappointing offering - 3 finger sandwiches which were ok but nothing special. 3 tiny 'cakes' per person each no bigger than a 10 pence coin. Only one scone each, but as they were such a peculiar texture, springy and doughy rather than light and crumbly, this wasn't such a bad thing. Only redeeming feature was the generous portion of cream.