温莎希爾頓歡朋套房酒店(Hampton Inn and Suites by Hilton Windsor)

The room and bathroom are clean, spacious, well-maintained.

Very nice clean friendly staff

Location is ok. Front desk staff member was excellent and while being alone working the area while busy was very friendly, helpful and this was much appreciated with an issue I had in the room.

Loved it 😍

Sidewalk was full of ice in arrival, my wife nearly fell. I told person at front desk who insisted he salted. I told him it was unsafe and that my wife nearly fell and he promised to take care of it. I checked out next morning and still no salt on sidewalk leading to parking lot. No coffee or hot water upon arrival. No coffee at breakfast. Floors filthy in the morning throughout main floor lobby. Water damage throughout property. I’ve been going to Hampton Inn for years. Only a few bad experiences in the USA. After this one I will consider another brand.

Staff have been fantastic. Check in process was very quick and easy. The only con I have is the decor - it is showing its age looking very worn. Carpets in our room look like they need a cleaning. We had a full iron burn stain on the carpet in our room. Bathroom is clean however the tub does not drain well when having a shower.

A little tired. Could use an update. The room was either too cold or too hot. Had to turn off the hvac. Lots of fast food restaurants in the area but we had to drive 15 minutes to get to another area for other restaurant options. Breakfast was basic.

Outdated, curtain are all rip and old, carpet old and room are all old. Costumer service poor, I ask for pillow and blanket none came. Not coming back and not worth the money they charge.