South Park Shopping Center附近酒店

As a Diamond Elite member, I was disappointed in the lack of early check in for rewards members. When we approached the desk at approximately 1pm, The clerk was very abrupt and said ”Not Open yet” as she pointed to the check in policy sign. We left and returned at 4pm Outside of this very poor first impression, we had a decent stay. The highlight was the breakfast bar. This was a very welcome change and far better than the majority of the HIE I've stayed in. The breakfast staff was very friendly and motivated. Everything was much better quality than other locations. The Egg White Omelets, and thick bacon was a nice touch. Overall, clean, well-organized and always kept topped off with fresh food. The room was clean and comfortable. Actually, quite nice. One huge downside was the incredibly slow WIFI on 3rd floor. Speaking with other guests, they experienced the same thing. It was totally inadequate for anything less than email and basic word processing. Data, graphics slow to load and signal would often drop. This required you to log back in each time to the WIFI. Fortunately, this was a travel and not a workday. Great hotel while awaiting a flight or traveling, but I would call ahead to ensure there are no WIFI issues before booking for business.

总体还可以。有点过时，需要一些 tlc。不过早餐很棒，而且是物超所值的选择。

What a great place, all the staff are so warm and welcoming and up for a laugh and a chat. Miss Pat in the dining room is an absolute sweetheart in every way. My daughter loved the waffle making machine and was shown how to use it to get optimal results and told where to buy one. I understand some people stay her on business for weeks on end. I can see why, it has everything you need. For us, as a British family coming to the States for some famous Southern hospitality, this provided us with the perfect example. Thank you. :)

這個地方迷人而美麗，值得一游。有很棒的服務和許多免費物品，如早餐、奶酪和葡萄酒、牛奶和餅乾。 一切都非常好，尤其是考慮到年齡。 最有可能引起我們注意的是，他們有一隻貓，莎莉小姐，她剛出門走來走去，很可愛 小驚喜

The staff was very courteous while we stayed here during a snow storm. Housekeeping, front desk staff and Nicole at the Bistro on Sunday night Jan. 16, have done a splendid job. We were very comfortable here and will stay here again. Judith Smith

我需要一個離醫院和女兒大學很近的地方做手術。霍桑離這兩間醫院都很近,幾乎步行就能到。我提前預訂了房間,提前得到了鳥的折扣。由於醫院的主要目的,我們在那裏,所以也得到了另一折。由於其他情況,在我們入住的前一天,我需要提前一天入住。他們非常理解和包容,仍然給了我相同的價格。在她手術的那天,我們意識到我們的房間將不能像我們想象的那麼方便,因此我們需要更換房間。霍桑再次非常理解和包容,把我們搬到一個更舒適的房間,她沒有問任何問題。退房當天,由於不得不等待我們的交通,我們需要延遲退房,而且再次,非常理解和包容,沒有問題。從CheckIn到維護的所有工作人員都很棒!他們超越一切,滿足了我們的需要,幫助我們照顧我的女兒和她的輪椅,讓我們感到非常歡迎。房間寬敞,非常乾淨(整個設施一塵不染),牀很舒服。游泳池區域很漂亮,雖然季節關閉。由於Covid,他們沒有網站上列出的大陸早餐,但在大堂區域確實有一個帶咖啡和下午茶的“抓和走”包。

My child had a weekend event at UNC School of the Arts and this hotel is conveniently located - about 5 minutes drive away. Room was decent size and clean. Gym is available but very small. Parking lot is across the street but there's a convenient side exit on the 2nd floor of the hotel to go in and out. Breakfast had limited selection but overall above average for this type of hotel. I walked to a couple of nearby restaurants - seemed safe but not a lot of activity in that area on the weekend. Staff was overall helpful but did run into one snafu in which I was told the day before check out that I could have 4pm check out (expected as a Titanium member) but then on the day of check out I was told that I had to check out at 2pm. Normally not a big deal but it was a sudden last minute change which proved inconvenient given my activities of the day. I ended up having to sit in my car for two hours instead.