維克索姆/諾威舒適套房酒店(Comfort Suites)

Overall stay was comfortable, convenient and inexpensive. Things that werent the greatest - was told i was going to get a king rokm witha jetted tub. There was no jetted tub. I was aactually lookinf forward to using it. - bed was very sunken in the middle. - was told there was a hot breakfast in the am. There was a small assortment of contential items, but nothing warm. They did have warm chafing containers that were empty and not used both days I was there.

Cob webs, room carpet stained, dirty, have not been vacuumed, filth behind TV stand, sticky and grime on counter surfaces, deteriorating dry-wall in shower, black mold in showers. Should I really have to pay for this room...give me a refund!

Absolutely disgusting. Couldn’t even stay the night there. It smelled and felt completely unsafe there was literally numbers held on by masking tape, and a construction site on our floor with debris all down the hallway. Absolutely appalling. The staff was not helpful or kind and frankly rude.

Was not impressed with the required $150 deposit that wasnt stated at booking,the carpet in our rooms didnt look like they had been vacuumed

The first room they put me in was clearly not intended for guests. The telephone cords were broken so I was unable to access the front desk. The TV didn’t have a signal. I had to go to the front desk 3 times before he gave me another room. There was also a dirty tissue in front of the love seat. The next room had greasy hand prints on the table and cigarette ashes on the night stand. The dust buildup on the lamps was in acceptable.

Charged $150 deposit at check-in. Sheets had cigarette burns in sheets, sheets had stains and tears. Light in bathroom blinking as well as large crack in sink.

Avoid this place. Pool was closed but the room was filthy. Phone disgusting, wall had something spilled on them, toilet seat coming off, tub would not drain, tv remote dirty dust and dirt everywhere, wallpaper peeling off. Heat was completely shut off when we entered room temperature was 61. It looked like they were starting a renovation but no excuse for conditions. No hot breakfast food only bread for toast with nothing to put on it. Bowls for jam were emty and disgusting.

okay room okay area but did not include the 150 deposit and the double charging of a room in the price