The usual very good standard for Premier Inn and fine for our group's one-night stay. However, I'd like to add to all the thanks to the staff and especially Lucy on Reception. I managed to lose my credit card, despite searching the room and bags. Some time after checking out and leaving I took a call from Lucy saying someone had found the card in the car park and had handed it in. She'd taken time to track through all the recent guest records with my name, retrieve my details and then phone me. She then kindly sent the card back to me, so just superb customer service all round. Thank you Lucy - you are a star!
翻譯