聖保羅伍德伯裏萬豪萬怡酒店(Courtyard St Paul Woodbury)

我住的第一個房間很臟 浴室用過舊肥皂地板 上面有頭髮而且沒有微波爐 當我專門預訂了一個然後被告知他們不知道哪些房間有微波爐 他們散落所以下樓加熱食物如果需要的話，我一直在三樓然後把我搬到二樓到另一個房間，浴室地板上到處都是頭髮，地毯很臟，還有用過的毛巾，然後繼續把我搬到大廳對面的房間淋浴間的酒吧壞了 淋浴間沒有推拉門或關閉門 所以不得不問多套毛巾 因為每次淋浴時地板都濕透了 注意你地板上還有以前人的頭髮 所以我不得不清理它和我自己淋浴並擦乾凈所有東西，因為那裡滿是灰塵，唯一的好處是電視，因為它有藍牙和 Netflix 和 Prime，兩個害怕的黑人非常樂於助人，看起來也很累我想這不是第一次抱怨我可以告訴你這不會是他們需要改善客房服務的最後一次因為總體來說這太荒謬了我不會再呆在那裡而且我不會向其他人推薦它如果你願意，我可以親自體驗一下。

It was a frustrating and irritating stay. Terrible customer service. Poor cleanliness. We will never stay at this hotel again. We were there for a 2-day meeting for our 7 year old daughter. We registered several weeks in advance for the larger suite with 2 queen beds and a sofa. We did this because we have 2 small kids and my son has a medical condition where he must sleep sitting up. The sofa helps him do this where he can sleep while stretching out his legs. We arrived early. Where we were placed was a much smaller room with 2 queen beds. After talking with the staff, we were told they were full up - they did not have the room for which we registered. They told us our only option was to find another hotel for the 2 days we were there for the meeting going on in this hotel. I asked to talk to the General Manager and was told they were not there nor was the Assistant GM - even after several tries to visit with someone in management. I contacted ******* who tried to help us and even they were not able to contact management to help us. We ended up staying there out of convenience and because we could not locate another close-by hotel with a room. About the Hotel: although the hotel looked new, there was definite wear and tear - things like broken tiles and tears in the bedding). The staff was generally cordial but I never saw a smile. The hallway outside our room smelled of cigarette smoke and there was trash in the hallway that sat there for our entire stay.

The TV screen was dark blue and hard to watch. The bathroom sink was draining very slowly. No continental breakfast and they charged us over two dollars for coffee. Will not stay here again.

I love this place. I now regularly stay there with my baby. The staff are always friendly and helpful and there’s a Starbucks coffee bar! The facility is clean and rooms are nicely furnished. This is my GO TO staycation.

Walk in shower with only 1/2 glass door did not keep water off floor. No washcloths. Terrible toilet paper. Snack options were half empty. No continental breakfast included. The plus is hotel was close to everything.

Nice clean room. A new employee checked us in & that went pretty well. The odd thing for a 2 night stay is that yesterday no attempt was made at all to touch up the room- yet today, when checkout is noon, we had housekeeping knocking and knocking and knocking on our door by 8:30am. That was a little frustrating.

It was nice. Person who checked us in was so nice to let me check in 2 hours early because it wasn't feeling well. She wasn't very helpful otherwise. We also had an issue with the toilet seat being very loose and told the front desk but they said maintenance left so they couldn't help but would move us to another room. Never heard from them again. Beautiful hotel. Rooms are lovely and bathroom was a great size.

Tv in the room was broken. The shower head was broken. The sink wasn't draining. They double charged me for my stay. Definitely going to a different hotel

Staff nowhere to be found upon arrival. Tried to charge me for room when reservation was prepaid.