凱爾斯酒店(Guyers House Hotel and Restaurant)

Cozy heritage hotel full of beautiful view and history. Friendly staff and good service. Great breakfast. Wonderful experience.

2年前に2泊して全てにおいて素晴らしく、今回ももちろん２泊予約しました。 イギリスもエネルギーの高騰など大変な状況下で仕方ないのかもしれないけど追加したイングリッシュブレックファストは有料になりクオリティは最低。ディナーサーブのチームワークも良くなくて残念で眠れなくなるほどでした。 庭も部屋もよかったのに、程の良いビジネスホテルになってしまっていました。 どうか前の状態になってもらえたら、料金が上がってもいきたいと思います。

The room was comfortable and clean. The hotel is an old building so has the expected creaks and quirks. The service was perfunctory at best. The kutchen was closed for refurbishment when we stayed so no dinner available and breakfast was an "extended continenal" - this was not clear at the time of booking The breakfast was shoddy, soggy bread, prepackaged long life croussants, warm cheese and salami etc. No plates and i think we'd been sat for well over 10 minutes before anyone emerged to see if we wanted a tea /coffee. The hotel has good grounds and is in a very quiet location. I think the place just needs some love and it could be wonderful, but our stay was adequate.

Very friendly welcome, great that they have EV chargers, comfortable stay and clean room. Restaurant is a bit pricey, but a captive audience I guess. Will stay again.

We have stayed there before and enjoyed staying in a period property and breakfast was very good. This time alas there was no hot water for bath/shower in our room in the morning and the breakfast menu was more limited than last time. So, unfortunately this was not the best experience for us - but bed was very comfortable and we slept well.

Entered the room to find the hot tap on full blast, flooding the bathroom floor. Food was average at best; dirty cutlery, amateur service, despite steep prices. Morning shower was a blast of water which it would be generous to describe as tepid. Rooms are not at all soundproofed. But at least there's a nice big tv to distract yourself with.

Charming hotel with beautiful grounds. For an old house, it was immaculately presented & clean.All staff that we encountered were friendly, polite & helpful . We had dinner & breakfast both of which were well presented & tasty although the wines were in short supply & the available ones were overpriced. The bar area was comfortable & relaxing although we had to wait for staff to appear to serve us. Bed linen & towels were good quality, beds & pillows incredibly comfortable. Only major complaint was that the shower was barely warm.

Bedroom and bathroom were quaintly good although both could have been improved by a lick of paint. However, the food was not only very expensive but served luke warm and generally of ordinary quality. The coffee was so strong that it was undrinkable [ a Frenchman would quake at it ! ].

The location is idyllic. And the place itself is OK to stay in. On the plus side. My room was quiet. No noisy neighbour sounds through paper thin walls. A real plus. Tea and coffee selection in room very good (proper coffee bags). Room small but it was a single occupancy. Downside was very hit and miss breakfast - got menu breakfast one morning; buffet style the next with no fruit or yoghurt. Inexperienced staff at times. But all doing the best they could. Despite all that would stay again as location is so pretty.