I just had another wonderful stay in this wonderful hotel which has become my second home If I feel so good in this hotel it is for sure due to the entire team who does a remarkable job The whole team was fantastic as usual but this time of the year the atmosphere had a really Christmas spirit, everyone was happy and in a good mood as usual , even if it is not Christmas the team have always a lot of joy and of kindness I booked my stay at last minute and it was a sensational surprise to discover this city during the seasons holidays In fact Wroclaw , have one of the most popular Christmas markets in Europe. Start from middle of November and ends on 7 January The decorations are magical and there is a very good atmosphere throughout the city, and I was very lucky during my stay. I had blue skies and sunshine every day The Hotel received five stars this year as unique in the world as AC Hotel by Marriott If this hotel has five stars of course it is in relation to the standard, the historical buildings, the location in the city ,the decoration and the extremely comfortable Rooms and facilities , I always enjoy the pool 29 degrees and jacuzzi 34 degrees all year around. but what makes the big difference is the professionalism of the whole team For example at the front desk, the team is always very nice and professional I would like to thank Daria who was there for our check-in she was as always nice and kind On top of all Marlena did an exceptional job during our stay, she is very responsive and efficient, extremely professional and always smiling I would also like to take this opportunity to thank and congrats the housekeeping teams who are making an exceptional job, the rooms are always very clean. Patrycja who was on vacation , is always making sure that guest will receive the best service ever , she organized in advance and gave all the instructions before my arrival to respond to all my requests Patrycja is a gem for this hotel Every morning it was a real feast at breakfast which is always delicious with new things to discover and to taste each time I come back Breakfast have a large choices with high quality The breakfast team is also very professional, thanks to Ada, kinga but particularly to Katja who does a remarkable job thank you Katjia for an extremely good service and your kindness. Every evening we dined at the hotel Restaurant Fuego , the dishes are always delicious, the team provides a good and fantastic service the restaurant is managed by Bartosz, Food & Beverage Manager he is perfect with his job.always taking care of the customers Bartosz is always smiling and in a good mood Thank you Bartosz Thanks to Kuba and Teresa For a very good service but I would particularly like to thank Valentina and Mateus who are both absolutely fantastic Very professional and smiling, they brings a lot of happiness to the Restaurant As conclusion If this amazing Hotel functions perfectly it is without doubt due to the except
滿意
56 評價