特拉布宗温德姆華美達廣場酒店(Ramada Plaza by Wyndham Trabzon)

It was great hotel

Good but it’s near to airport

It's a beautiful location and excellent facility. I would like to say that the front desk staff spoke English well and was helpful. But unfortunately we had a negative experience with the restaurant staff. They avoided us and were giving us bad looks. I don't know if it is because we are not locals or what. The staff really needs to work on hospitality skills. In the huge dining room, the food was beautifully laid out, but the staff didn't greet us, and we were the only people in the entire room at the time. Even though everything about the hotel seemed excellent, I would not return there for this lack of hospitality reason.

أوتيل روعااا كتير حلوو و تعاملهم معانا كان كتير راقي و النضافة شي تاني كتير نضيف الكادر بيهتم بلنضافه. المديره اسين موجوده هنيك أمرأه ناجحة كتير و اهتمامها حلو بنصح اي حدا يروح للأوتيل و يشوف الأهتمام و النضافة 🥰

We chose this hotel as one of the best in Trabzon. Overall it was okay but several points the hotel management would be good to consider: 1. It was totally unclear when housekeeping service comes. We were told at around 10, but we seen it comes anytime during a day. So with water bottles, they may remember about you at 6 pm in evening and bring water bottles. 2. When Cleaning services come (not housekeeping) they would bin anything partially they see - chips, used water, halfly remaining pack of seeds, whatever they see. And when I asked Why, the say cause it s used and could accept the fact that I have not eat all the chips over a night because tomorrow cleaners will just bit it if I left some. I never seen something like this anywhere in the world, especially in top hotels. Cleaning itself is average, of you heen in Dubai or Abu Dhabi Ramada, dont expect the same here. 3. When I asked reception for iodine, that should be in any first aid kit, they said we dont have it. 4. There were no toothbrush and tooth paste in the room on a first day, and when we askedz they brought only one however there were 2 of us. Second they brought later, but brush seems to be used before, so I bought new one. Plusses: Location, near the Black sea, sandy beach Breakfast is very good

الفندق سيء جدا بداية من الاستقبال الى الانصراف طلبت في الحجز غرف مرتفعه وافراغ الثلاجة من المشروبات وتجهيز الغرفة للاحتفال مع زوجتي بذكرى زواجي لم يتم تنفيذ اي طلب الفطور سيء . وضعوني في الغرفة 111 بدون مكيف وستائر شفافه لاتحجب الشمس السيارات وازعاجها من تحت والطائرات من فوق طلبت تغير الغرفة رفضوا قلت لهم المكيف حااار ارسلوا الفني قال شغال حررررر قسم بالله تعامل سيء لن اكرر السكن هنا ابدا ابدا لو عطوني اياها مجانا مبلغ 800 ريال على سكن مايستاهل ريال ولايليق بسمعة رمادا !! فندق سيء

Temizlik hizmet konfor çok iyiydi ancak orda pahalı bir tshirtümü unuttum eminim orada unuttuğuma ancak bana yok denildi bu yüzden bir daha orada konaklamayı düşünmüyorum

Staff are so friendly and helpful Hotel was clean Room dine in it was the worse,the food was too cold And was not covered we complained and they never do anything the service was so bad and slow. I won’t recommend it at all . As a five start hotel was disappointed