東館傳統日式旅館

我預訂了一間附私人溫泉的榻榻米房間。辦理入住時，前台告知我們被trip.com騙了，因為網站上的照片不實。 當我走進房間時，我立刻想換飯店，因為房間裡只有一個衛生間，而且坐浴盆壞了。你能想像房間裡只有淋浴間嗎？我們得去公共浴池洗澡。禮賓部還一直催促我們早點吃晚餐和早餐。早餐時間只有早上7:30到8:30。考慮到是冬季假期，我們不得不這麼早起床。飯店位置也比較偏僻，附近連便利商店都沒有。

在東館飯店的體驗簡直太棒了！房間舒適無比，晚餐美味可口，員工體貼周到，並盡力讓我們擁有完美的住宿體驗。非常感謝！

Staff is super helpful. Location is fantastic. On the slope, close to the chairlift. You can get your lift ticket at the chairlift station and you can rent your skis at the hotel. Great breakfasts and dinners provided by the hotel. Unbelievable views. Not far from the shuttle bus stop. Head down to your left side and the hotel is the second one down. Highly recommended if you want a traditional japan accomodation experience.

Everything was great except housekeeping. Instead of full-time staff, the interns were the ones cleaning the rooms. Socks was swept beneath the bed, personal pillows and clothes were left on the ground. Only the edge of the table was wiped. Replenishing of toilet mugs kept decreasing and even had some suspicious liquid in it on the last day of housekeeping. Onsen towels were not cleared and kept piling up.