Went for Sunday lunch with partner and parents today. Both mum and dad’s beef had to be sent back as was ‘as tough as old boots’ in the words of my dad! …And they know their roasts, going all over Norfolk and trying somewhere new every single Sunday!! We then had desserts. Which were v nice Ngl. ….But here comes the kicker… Came to getting the bill. The waitress kindly said they were “taking the two roast beef off our bill” which was nice and made us feel a lot better about our whole experience..but I spoke too soon!!! They’d then charged us for 2 x ‘1 courses’ ie £36 for two desserts, as was classed as ‘1 course’ and was the one price, whether you’d had the starter, main or dessert! £36 for 2 desserts…..really?!!!?!! Don’t make out you’re ‘doing us a favour’ by ‘taking off the beef/roasts’ and then proceed to charge us £36 (2 x £18)! The waitress then got in a massive huff, saying ‘she’d speak to a manager’ and seemed shocked by our disgust about this extortionate pricing for a dessert! Very rarely do reviews, but feel employed to do so, and warn peeps to avoid at all costs!!!! In all my years working across the Norfolk hospitality sector and in various pubs, bars, clubs and restaurants, I have never known pricing, service and utter disdain for customers like it. P.S If I could leave a 0 rating, I would have done!
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