Lack of customer service! Both my son and family stayed here.
Noisy. Two nights for my wife and I came back first night, no service to room called for towels around 9:30 pm to front desk, asked for towels, waited, nothing. Did read a notice under tv if service is needed contact front desk? Sorta like having to ask for napkins at a restaurant. Next morning, service knocked on door towels… Check-out nothing , how was your stay. Piss poor..Over rated, overpriced, NO concept of customer service. Go to another property. My son concur’s. One should expect customer, not have to ask for it, times are a changing.
翻譯