Antałówka温泉醫療綜合體- POLSKIE TATRY股份公司(Kompleks Antalowka Termy & Med)

Excellent hotel!! The room was huge and clean (we stayed in the building in the back), staff was always willing to help and several times they did beyond their role (like giving their own tea sachet when we asked if there was any 😁). The access to the Aqua Park was THE best thing. I also got a massage which was amazing and I noticed that they made an effort to fit me in because I was hosted in the hotel. The only down side I would say is they the curtains was too small for the size of the window and not at all dark, so the light got in as soon as the sun was up..

Breakfast and dinner delicious. Very nice staff.(All)Unlimited free entry to the Baths of Zakopane. Parking available.The complex consists of two buildings. Get plenty of space. Elevator. Large dining room.

Well , the hotel has 2 buildings, the main one and the secondary 50m aside. Both are of quite socialist type, my single room was obviously frm 1970th, though clean and well maintained. The smell of old furniture was strong. Breakfast was basic, very basic for a big hotel. Position is very good, walking in the town straight out of the hotel across the park. You have access to acquapark prepaid, considering the room was cheap, acquapark was a very very good add-on. If you do not like water activities and acquapark and termal waters, choose another hotel, this is not worth it for you. Ski facility in Zakopane on Tatra slope is a couple of km away, I took the car.

I somehow had problems rating, but gave 3. The room was in a way disapointing as the Queen size bed was jammed against the wall, so you could not step out on 1 side, but had to crawl down the bed to get out. We had a waterboiler, Great, but they could have provided som tea/Coffee bags, as it was not possible to get one outside mealtimes. Breakfast and combined dinner/evening mellom where excellent, wide range to choose from and very friendly waitresses.

Lovely hotel will definitely look at staying again, just to many noisy children. Will have to look at not booking in polish holidays.

I liked its location, and spa within boundaries of the complex, and included in the price. Also breakfast is of very high quality

The new connection for guests between main building and terms is excellent idea. Terms now offer more then aquapark before. After Tatra's trekking you can wet your tired body and be ready to go next day. Wide choise on the breakfast table.

We were in low season, so things might be better at high times. Massage and other therapies not available as posted. Most staff had poor English skills and not all signs available in English. Waited for dinner time first night only to be told reservations had to be made one day in advance. An email stating this would have been helpful. While main building is connected to Aqua Park and thermal pools, staff at hotel were not aware of food service there. Make sure you choose rooms that are connected to Aqua Park, otherwise saunas and unlimited access aren't included (we were okay, but other guests had this experience). Downtown Zakopane is a 20 minute walk . The location is beautiful, but reception staff often not helpful due to English (and our lack of Polish). The site does seem to be family friendly with outdoor places, and a bowling alley in addition to Aqua Park. Our rooms had balcony which made for beautiful view of mountains. It was wonderful to be in the outdoor heated pool at sunset with the Tatras in the distance.

This is a good and bad story. First the good. I had a very nice clean room with a big bathroom. Breakfast was good with lots of choices but i was only there for one night. The hotel is two streets away from the main street of town but was still quit and peaceful.. Now the bad. I paid for a double room with a mountain view and a balcony. I got a single room with a view of another of the hotels buildings and no balcony. I received no apology, compensation or refund. There is no wifi in the room or information about the hotel or the local area. The sauna and the steam rooms in the spa do not open until 2pm. The staff speaks very little English. It is not the worst place I have ever stayed in but it could be so much better if some things were added or improved.