I stayed there three times over the last several years and will come back again. The hotel is clean, very comfortable, provides excellent half-board (upscale-level dining). The ambiance of high mountains in incredible. There are numerous hiking and climbing options around. For those in excellent shape, it is an alternative to Hornlihutte for climbing Matterhorn: the lower altitude (2600m vs 3250m) assures a better sleep quality and it's only about 1.5h extra time in the morning. A word of caution: the altitude (2600m) might become a problem for sensitive people.
I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office.
Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.
This was our first visit to Zermatt and the Bausite Hotel. We reserved a corner room and received it. The view was spectacular (clear sight to the Matterhorn mountain). The Breakfast buffet was outstanding and plentiful. Freshly squeezed Orange juice daily available. The restaurant is innovative and the food delicious. We used the pool available with 2 jacuzzis. The beds with plenty of pillows are very comfortable. Bathroom is spacious. We certainly can recommend this hotel which has a great location.
不論是商務還是休閑旅客,策馬特國家酒店都能讓您的采爾馬特之行變得更加美好而難忘。從酒店很方便到達Matterhorn Gotthard Bahn,僅有200m距離。包括Flexrent Snow Sports Rental、Pollux和Zermatt Tourismus都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Kapelle Blatten "Maria Rosenkranzkönigin"、Ricola herb garden和Furi Mountain Station,旅客可以將行程安排的更加緊湊。有飲水需求的旅客,酒店還為您提供了瓶裝水。除此之外,配備有拖鞋、24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。酒店周邊的美食也等待着您的探索,Z'ART(Z'ART)會供應一流的推薦美味牛肉餛飩,Findlerhof(Findlerhof)(西餐)和Du Pont(Cafe Du Pont)也會讓您大吃一驚,定會對Vegetarier Quiche和烤奶酪讚不絕口。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括Spa和健身室。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
2024.07.21
The train ride from Grindelwald to Zermatt was beautiful, there was a seamless bus transfer from Visp to Täsch due to the June floods. Bruno at reception was great and replied emails promptly, arranged a shuttle van / buggy for us at the train station (alight at the designated Hotel Shuttle area). Also a free phone booth to call hotel shuttle too at station. Our duplex room on the 4th floor between 405-408 has a jaw dropping view of the Matterhorn from our twin balconies, which is great when taking sunrise photos of the famous crimson mountaintop view at 5:50am. Room was spotless and nicely furnished, lots of Power plugs, modern bathrooms with large jacuzzi, beds are v comfortable. Spacious cabinets for clothes and gears. Slippers and bath robes. Conveniently located within walking distance to town and local bus stops. Breakfast is included and nice choices (eggs and omelette and pancakes are cooked at request). We didn’t try the pool and sauna. No aircon but ok to sleep with open windows since there are drapes (like fly screens), also cool at night. the Gornergrat train track is located next to the hotel , but not noisy at all. There is a guest toilet at entrance too. The extra bed for my child is v comfortable. Right opposite the Sunegga station for skiing. For day trips to Matterhorn paradise or Gornergrat , just 8-9min walk or use the free bus service under the bridge.
We had a ten day holiday in Zermatt in this great hotel. The food was special - a breakfast buffet with huge variety and a delicious dinner every night. The spa was stunning - an amazing treat in which to relax after a long days' hiking! With the games room and tennis court also available. But the extra special ingredient on top was the service from waiters in the restaurant were fun, friendly and helpful as were those on reception. Whereever you went in the hotel their staff had a smile on their face and were always eager to help
訪訪客Beyond Expectations. The Phone-call for Shuttle service Back and Forth pick up from the Station was quick precise and done with a smile by the porters,the receptionist in the check in was so fast,informative,professional and welcoming aswell as the others staff of the whole hotel. we would highly recommend the place to others, specially the room we got from the receptionist that is 803, The room itself was so huge with some free coffes and tea and that the Comfort room downstairs was so huge it literally was double the size of my other hotel rooms in Switzerland, For this 2023 trip. The amenities is awesome specially after a long hike on the hills and you only wanted to relax your body Then The spa and pool Are there for you. The breakfast was cool and have different varieties that you may choose from, for cold or warm food. and a minor adjustment maybe in arrangement of the food and making sure that the expose area around the food plates is always cleaned and maintained for the next batch of breakfast eater.. I’ll post some videos or picture when i get my computer up and running. But Zermatt budget rooms.. see ya in the future..
訪訪客Das Hotel Basecamp ist super gelegen und bietet alles was man für den Aufenthalt in Zermatt braucht.
Das Personal ist sehr freundlich und hilfsbereit.
Das Frühstück geht nicht besser und die Zimmer sind sehr gut eingerichtet.
訪訪客Very cosy and stylish hotel downtown in Zermatt. We had a view from the room and even from the pillow to the Matterhorn. Buss stop is some 100 m from the hotel. Clean rooms and all premises. Exeptionally friendly and helpfull staff. Coffee & Tea with lovely cakes served every afternoon in the breakfast room.
EEe FenExcellent Matterhorn view from the room. Christina, I guess the owner of the hotel with excellent service and hospitality. However, the breakfast restaurant crews were not at par on service. Sight some argument with the tour group for table sitting arrangement which was not handled well. The crews wee also not with expected service too. The 2nd day breakfast was finished at 8am and we were told that it will not be replenished and that it was for the day. The spread with some left overs and we were not being offered any other arrangement. This is not acceptable with breakfast package. End up we hv to prepare ourselves with our own food. Very disappointed with this.