祖瑟爾Sint Antonius Abt Kerk附近平價酒店預訂

ruime propere kamers met goed werkend sanitair Personeel was zeer behulpzaam eenvoudig boekingssysteem al zou het makkelijk zijn moest er een mogelijkheid zijn om, indien je boekt voor iemand anders, de naam van de gast te kunnen vermelden. nu moest dit bij opmerkingen. Ben wel goed verder geholpen bij telefonisch contact hieromtrent.

我們使用邦戈支票預訂了這家酒店,我們爲這家新酒店感到驚喜,它距離安特衛普中央火車站幾百米,非常方便,爲旅行者提供所有需要的住宿。住宿條件,正如它所表明的那樣,處於技術頂端:它連接。工作人員非常好,樂於助人,我們真的度過了一次很棒的住宿。我熱情地推薦它。而且,作爲一點小獎勵,當我們的四個爪子成員的時候,他們是非常隨和的。

一個可愛的酒店,如果你需要去安特衛普,它的理想位置是靠近酒吧、餐館、購物和鑽石區。房間乾淨整潔,有一張大牀,沒有茶或咖啡設施,但你可以上樓到六樓,使用機器(如果工作)。我唯一的問題是我需要使用吹風機,大約2分鐘後,它停止了工作,這是我唯一的問題。肯定會再次使用這家酒店,這是一個完美的地方。在我忘記之前,我確實問了一位員工如何去釀酒廠,其他人給了我方向,非常感謝你,很抱歉我沒有收到你的名字,但很感激

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Nice unique room, clean, all necessary amenities. Avoid the rooftop! Overpriced food, service is non existing, you have to ask for the stuff you ordered through the QR code at the bar, cutlery is not provided,… especially don’t go in the evening since there is no light or any candles at all so you have to guess what you are eating.