澳洲昆士蘭設有Wi-Fi的酒店

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

酒店位置位於離海灘第二排的地方，車站就在樓下，交通方便，海灘超市步行過去10分鐘左右，酒店自帶廚房和洗衣房，餐具和設施都很完善，帶小朋友入住很友好，值得推薦。

位置優越,公寓可愛,設施一流。我們真的很享受我們的住宿,會很高興再次回來。強烈推薦!

1003房間超棒，海景，河景和亍景都很出片，還看到了壯觀的日出。酒店位置超好，出門右捌200多米到海灘，樓下有大超市，整條街都是歺館酒吧，有各國美食和中餐廳。步行20分鐘可到南半球最大最美的太平洋商場，還有77 7 bus 總站，來回機場0.5元, 刷信用卡和借記卡，太方便了！ 酒店員工非常友善，服務態度超好，前台美女還關照延遲2小時退房，行李部員工主動送行李到房間。自助餐廳員工非常有禮，主動問是否需要傘出門。連吃了三天自助早餐，訂房時包括自早很合算。 房間是新裝修的，地毯很軟，床品舒適乾淨。 泳池很棒，有恆温spa池。 下次一定再來！

早上九點到能直接入住，沒有想到，體驗很好了。 服務生還給我們升級了海景房。開心！ 沐浴露等都是origins, 氣味好聞。 酒店非常非常現代，唯一的弱點是房間沒有主燈也沒有書桌等 我晚上還是想稍微辦點公的，就衹有屏幕微弱的熒光了。

地理位置絕佳…步行即可抵達衝浪者天堂，Skypoint 就在隔壁。從機場到飯店很方便，因為電車站就在 Skypoint 旁邊。有很多咖啡館和餐廳可供選擇。沒有使用游泳池和健身房。由於牆壁較薄，房間裡會聽到噪音。入住手續辦理得很順利……工作人員沒有提供太多關於度假村設施的信息，我們根據廚房牆上的貼紙找到了無線網路密碼。我們房間的陽台可以看到游泳池，這很不錯。

房價便宜，因為早起趕飛機所以訂了間便宜一點的酒店，唯一的缺點是換到了低層殘疾人房間，第二天要早起也就沒要求換房間，樓層較**聞到樓下餐廳的油煙味，建議訂高樓層的

Had everything you need for a comfy stay, will be back! Would have love to stay longer

訂了豪華雙床房，有露台的正對泳池，在露台與老公休息時碰到了蟑螂，嚇到立刻回房間。房間設施沒有到不滿意，但竟然連熱水壺都沒有牙膏牙刷那些要另外再要求提供，下次會考慮第二間，因為地點不是太好

不要預訂豪華兩張雙人床房，這個房型在低樓層，挨着整棟大樓的通風機（見最後一圖），噪音蠻大，雖然關上門窗，隔音效果還可以。城景房和海景房樓層比較高，有時候價格才貴一兩塊人民幣。房間乾淨衞生，設施是比較老，保險櫃超大聲，浴缸下水很慢。不過性價比很好了。早餐不錯，工作人員都比較熱情。是不錯的選擇。