美國堪薩斯州設有Wi-Fi的酒店

好的酒店,管理很有幫助,當我們在一樓時,發現窗戶壞了,我們的房間就超過了我們。

酒店在市區，房間比較新也很乾凈，早餐還不錯

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

房間乾淨,舒適,非常溫暖。早餐很好。工作人員很樂於助人。總的來說,我喜歡我在那裏的住宿。

這是一個很好的房間,而且位置非常方便。

乾淨,一點都不貴,我覺得是當地最好的之一

我住過的最好的酒店之一。房間很乾凈，工作人員非常友好。我們到早餐遲到了（我們的錯），工作人員超越了我們。

Such a beautiful place to stay. I loved the location as well. We stayed in the Mayan room. I loved everything about it. The o my thing if I could change it would be little more space in the rooms. We found that we was dancing around each alot and could hardly move to get luggage situated. So that part left me little flustered for lack of space in that aspect. Otherwise I have absolutely no complaints. Was very clean and the bed and pillow was like sleeping on clouds. Loved that very much. Was so very comfy and cozy. Loved how they bring your room service with morning breakfast that was nice. The stay felt romantic and overall we had a great time and I would definitely stay again. Im sure we will be returning for yet another anniversary. We was here celebrating our 25yr anniversary and it was perfect! The staff are accommodating and friendly and the chateau is stunning. I highly recommend to others who are looking for a fun different themed room with a jacuzzi too. Lots of TV channels they offer as well. Thanks for everything!

酒店很乾淨,工作人員很友好。但是,就設施而言,除了冰什麼都沒有,小吃站在那裏,但裏面沒有什麼可以買的,沒有自動售貨機。包括的早餐是一些預先包裝的鬆餅和營養酒吧,咖啡和果汁。   附上房間圖片,門框完全壞,門幾乎不開不關,馬桶圈壞的,衛生間的排氣扇掛在天花板上,煙霧探測器掛在電線旁。如果你試圖洗澡,淋浴不會關閉,插頭在試圖洗澡時無法保持浴缸裏的水。 這些問題大多是例行維護項目,對於$87.14,我至少會除了維護良好的酒店房間,118房間不是那個房間。 感謝您有機會提交評論。