Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
My flight reached late at night. I checked in after 10pm. No one was there to guide or help with the luggage. Had difficulties looking for my room. Was told by an employee that my room was upstairs so had to go up the stairs with my 20kg back, 7 kg carry on and my handbag, only to be told by a guest that it was downstairs. I was frustrated and exhausted from my long flight from Australia. The guest took me downstairs to my room. Thank God for his help. The hotel was nice, except for their services, other things were good.
訪訪客A very VERY strange experience here I must say.. I arrived at the 28 bed dorm room (even though trip.com said it was 10 bed) and there was no sign of any other life in the dorm at all. Most of the beds looked like they had been made months ago and nobody had slept in them since because they were covered in a layer of dust and dirt.. I went back to reception to ask what was going on and they said I’m the only one booked in so I just accepted it as it was. However, later on when I was sitting the bar a member of staff approached me and told me I had been upgraded (because supposedly the dorms weren’t clean due to a big group having checked out yesterday) so I ended up spending two nights in a luxurious Bure, the first night shared with someone else who was booked in for the dorms. The Bure was beautiful and spotless and I am very grateful for the upgrade. The outside shower was also very nice!
The breakfast was excellent with lots to choose from! Eggs, sausages, beans, bread, cakes, yogurts, fruit, multiple cereals, tea, coffee and juice, one morning there were pancakes.
The only downsides to this resort is they don’t have any activities or excursions of their own and they direct you to the hotel further along - I did snorkelling there which costs $75 - the whole thing felt rushed in my opinion and the trip wasn’t worth the money. We got barely any time in the water and there was no time to stop and observe anything, seemed like the guys on the boat just wanted to get it all over and done with as fast as possible.
訪訪客Friendly stuff, that checked in on us several times to ensure we were having a good stay. Good snorkelling at the resort; however, equipment is only provided during hightide which was odd as mornings were much better for snorkelling. All areas of the resort have amazing views. Good variety of restaurants.