В отеле очень дружелюбный и отзывчивый персонал! Все проблемы пытались решать по мере возможности, спасибо. Просторная и чистая квартира, без запахов, кровать удобная. Расположение достаточно удобное: 20 минут пешком до вокзала и до медины, 10 минут до сада Мажорель, продуктовый магазин в соседнем доме. Рядом кладбище, тюрьма и стройка 😂 На этом плюсы заканчиваются.
Минусов было достаточно. Сначала нас встретил сломанный замок на двери, и мы не могли ее открыть. На второй день день нам предложили поменять номер, он оказался в целом такой же, но без окна в спальне, поэтому мы остались в первом номере и приноровились открывать дверь сами.
В квартире плохое освещение в гостиной и спальне, темно. Везде просто на проводе висит лампочка с холодным светом, нет прикроватных светильников как на фото, очень неуютно.
Ванна просторная, но течет умывальник (то ли раковина, то ли кран): под раковиной образуется лужа. В душевой не хватает занавески, а между полом и перегородкой щель - в итоге, после принятия душа на полу много воды.
В наличии туалетная бумага, мыло, средства для душа, но нет мусорных пакетов вообще нигде. Не хватает тряпки в кухне и моющего средства для посуды.
На второй день перестал работать интернет на сутки. Потом он заработал, но крайне не стабильно на третьем этаже. Для туристов это важно!
В целом вся квартира создаёт впечатление старой, уставшей, требующей нормального ремонта, а не «и так сойдёт», как это сделано сейчас.
В последнюю ночь в четыре утра проснулся от шума: окно моей спальни выходило на террасу соседнего номера. Там была открыта дверь, видно было много мужчин в компании голых женщин. Я постучался к ним, они замолкли, но дверь не открыли. Но вскоре снова продолжили шуметь. Я связался с администратором через whatsapp, но не получил ответа и даже извинений после прочтения. Однако сразу после этого соседи закрыли балкон, и через полчаса дамы ушли. Стало тихо. Выводы делайте сами.
Я понимаю, что это не дорогой отель, и я не ожидал сервиса пятизвёздочного уровня. Но есть базовый минимум, который хорошо бы соблюдать. Поэтому я не рекомендую этот отель, особенно дольше чем на сутки.
KK DesaiThis is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants.
We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum.
There are also many patios to relax in although we could not make full use of them as the weather wasn't great.
The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us
Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals.
Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person
I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever.
We will return
FFarahWe had the pleasure of staying at Riad Jibril during our visit to Marrakech, and what a delightful experience it was!
Our host, Iheb, truly deserves the title of a legend. From the moment we checked in until we checked out, he made our stay memorable. Whilr it may not be a 5-star hotel, it provided a unique and authentic Moroccan experience that exceeded our expectations.
The riad itself, with its traditional architecture, was clean and inviting. The highlight was undoubtedly the serene terrace, a peaceful oasis away from the hustle and bustle of the medina. One evening, we indulged in sheesha on the terrace, a delightful experience that only cost us around 70 MAD. We also had the pleasure of dining on the terrace, where we enjoyed delicious tagines at a very reasonable price of 60 MAD each. The chef's culinary skills were truly impressive. The breakfast served each morning was traditional and homely too!
What made our stay truly special was the warm and welcoming atmosphere created by Iheb and the staff. We arrived as guests but left feeling like friends. We were even befriended by the two adorable resident kittens, Sofia, the long-haired tabby, and Leena, the ginger kitten. Their presence added an extra touch of charm to our stay.
The location of Riad Jibril was perfect, and the camel in front of the money exchange served as an excellent landmark. The riad was on the opposite alleyway, second door, making it easy to find. We especially enjoyed its proximity to Kasbah, near Zeitun Cafe, a favorite spot of ours to visit at night. The lantern-lit terrace at the cafe provided majestic views that made our evenings even more memorable.
訪訪客It is located right next to the sea and Madina. The restaurant offers a nice view and serves very nice food. The hotel is family-owned and the owners make great efforts to ensure guests have a pleasant stay. The only downside is that the air conditioning is very noisy and the auto stop-start feature wakes you up all night. Additionally, the bathroom needs updating, and guests have to carry their bags to the first floor reception.