墨西哥哈利斯科州設有停車場的酒店

Muy bonito, pero la TV no le funcionaba el internet, TV muy antigua

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

Me gustó el hotel, se ve que es nuevo tiene instalaciones muy bonitas y servicios de todo tipo toda, la gente es muy amable

我們住了兩晚，整體很衛生，餐廳口味不錯，價格不高，但選擇不多。外部環境還好，有兩個泳池，公共區域有WiFi，但房間沒有，且很簡單，除了牀品和基本的衛浴外，沒其它的設施，當然這價格也就這配套，所以按需選擇啦。

優秀的酒店，乾淨，員工友好，每天晚上 9 點都有免費表演，但我不喜歡各種各樣的表演，因為衹有當地住宿，海灘不清澈的水很臟，在海灘上我想放鬆一下，享受陽光晒黑當地過來賣東西太煩人了。我不會再回來了。抱歉地說。我寧願呆在我家去我家的海灘。失望的。

由於航班取消,不得不意外入住這裏,但我和我的妻子非常高興!這個地方很大,位置完美,就在機場旁邊。不幸的是,他們不提供出租車服務到機場,但有出租車總是可以帶你在那裏,司機會試圖撕裂你,收取你20美元,甚至5分鐘的車程,但當地人只支付5-10美元的最高;所以不要掉下去。 但是酒店對我妻子和我來說是一個受歡迎的驚喜。購買自助早餐添加!我們沒有最後支付90美元早餐,如果我們預付了大約40美元。不要費心在椰子中購買酒精飲料 - 它的價格過高,你得到的酒精很少。絕對可以享受入住時提供的免費優惠券/服務;您會得到一些包含免費飲料,龍舌蘭酒和水療中心的優惠券書。這些是額外的福利。房間夠好,不是高檔豪華,但酒店其餘的令人印象深刻,巨大的游泳池很棒。

我們的房間離主大堂的電梯2英尺!我們可以聽到每個人說話和走在我們的門邊,以及孩子們尖叫,因爲冰淇淋店在15英尺外。他們對每位客人去參加時間分享促銷的壓力是難以置信的。如果你參加,通常他們會給你一些體面的禮物。我們得到一張200美元的優惠券,用於食物和飲料。大多數時候他們不想拿憑證,或者你必須一次性花全部50美元,因爲規則不是錢回來。所以如果我們花30美元或40美元,我們必須給他們50美元。食物什麼都很好。促銷玉米晚餐噁心,乾魚,沒有味道的牛肉,幹煮過火的雞肉。而且他們不接受券。我回家口袋裏有一張未用過的50美元的券,因爲用不了。 前台的Ramon和Martin是我見過的最善良,最熱情,最友好的人。 所有的服務器和工人都是非常勤奮的人。

Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.

I didn't take photos but I will give my review from my point of view as an experienced traveler. I think this hotel is very good. They clean your room every day, give you water every day, give you inroom coffee package every day (each one is for 4 cups and they have a coffee maker) they have a sofa, AC, security box, restaurant (you eat at the restaurant or order by phone) the toilet is big enough. Internet is okay. They have a big closet, a desk and a bar (like a long table) next to your bed so you can put whatever you want. They give you soap, shampoo and conditioner, towels, hot water. The hotel is clean, not noisy and the staff is friendly. It is already good but if you asked me what would you do to make it more than perfect, it would be to have a small fridge. Also next to the bed I didn't see a lot of plugs. But I was more than happy to stay there and I will stay again here. Thanks for your good service!