“My stay at Raia Hotel was exceptional. The check-in process was smooth, and the staff were always polite and ready to help. The room was spotless, cozy, and well-equipped with everything I needed.
The location of the hotel is very strategic as it's just within 2-3 minutes walk to KTCC and the beach. The sea view at the family room is calming. Breakfast is okay - not too shabby with different main menu each day. The staff are polite. Restaurants, cafes and laundry shops are also within walking distance. The bed sheet and carpet in the toilet can be cleaner. Places of interests are not too far off either.
訪訪客“My stay at Raia Hotel was exceptional. The check-in process was smooth, and the staff were always polite and ready to help. The room was spotless, cozy, and well-equipped with everything I needed.
LLalisa Amir1. Cleanliness: Truly impressed! Despite being surrounded by trees, the resort is spotless—no fallen leaves, even in the hammock and gazebo areas. Many resorts offer similar setups but lack this level of cleanliness. Big applause to the team—10/10!
2. Service: Exceptional! While casually chatting with staff at the beach, they recognized my name just by hearing the room number. It happened multiple times—amazing memory and attention to detail, especially during a full-house stay. I was honestly wowed.
3. Private Dinner – South Sea Experience: Our waiter, Bayu, was outstanding. Friendly, proactive (offered to take our photo), and full of integrity. He even apologized for a minor food mix-up we didn’t notice—rare to see such ownership. Truly commendable.
4. Surprise Gesture: After dinner, we returned to a beautifully arranged bathtub with bubbles and flowers—completely unexpected. Another thoughtful “wow” moment.
PPurpleZaiThe location of the hotel is very strategic as it's just within 2-3 minutes walk to KTCC and the beach. The sea view at the family room is calming. Breakfast is okay - not too shabby with different main menu each day. The staff are polite. Restaurants, cafes and laundry shops are also within walking distance. The bed sheet and carpet in the toilet can be cleaner. Places of interests are not too far off either.