美國加利福尼亞州設有SPA的酒店

地理位置和設施在Santa Monica的性價比不高，並不推薦。 因為我訂了海景大床房，所以理所當然的拿了頂樓的房間。但在服務細節上，真的太失望。 房間裏不提供飲用水，沒有水杯，沒有熱水壺，沒有一切常規的用品。還好我自己帶了足夠的咖啡飲料和小電鍋。 房間裏的提供的洗漱品牌也不咋滴，在絕大多數的五星酒店都跟換成一線品牌的護膚品以後，遇到這種雜牌（一晚3000-4000）還真的很驚訝。反正我也不用。 遇到最不能容忍的事情就是，我衹是問一下我的房間裏能不能加一個咖啡桌和2張椅子，方便我看日落，結果被前台大聲的數落了一番。我一下子沒反應過來，我到底是不是客人😂 還好攜程的客服解決問題效率一級棒，瞭解情況後，處理的非常滿意，酒店也及時送上了道歉，並把桌椅放進了房間裏。但為什麼一開始就不能好好講話呢。 第二件事，入住第二天遇上酒店員工鬧矛盾（罷工）7點被警報聲（火警，救護車和警車聲），我老公穿着浴袍就跑下樓了……虛驚一場。不過，跟攜程客服溝通後，酒店也表示的歉意和補償。 總體感覺吧，4000一晚上太不值了！不如看看同一條街的其他2000-3000的選擇吧。

這次入住體驗非常滿意！從辦理入住開始，櫃檯人員親切專業，流程快速順暢。房間乾淨整潔，設備完善，床鋪舒適好睡。地理位置方便，無論是交通或周邊機能都非常好。

這就是我們給這次體驗 3 顆星的原因； 首先，當我們預訂酒店時，Trip.com 和洛杉磯紫菀酒店都沒有提到我們預訂的日期屋頂關閉的任何事情。 5月13日和5月14日，我們住在3 0 6房間。不可用的地方在那些日期。當我們聯繫 Trip.com 時，他們幾乎說屋頂設施沒有列為我們的套餐的一部分。真的是攜程網嗎？你必須將屋頂列為便利設施......明白了。這真是蹩腳的回應。大家都知道人們是因為圖片而預訂的，而 Trip.com 客戶支援人員的回應卻非常蹩腳。我們決定保留本次審查的意見。 Aster 的員工很好，但很難相信他們網站上缺少的可用性是他們會錯過的細節。他們的酒店擁有無可挑剔的細節和設計。人們只能猜測他們很方便地遺漏了這些信息，因為人們顯然不會在那裡預訂並去其他地方。當我們登記入住時，我告訴前台接待員這一點。但我們不是透過********預訂的，我們是透過Trip.com預訂的。這些具體細節並不明顯。 7 月 1 日之後，政府對透明度越來越嚴格，酒店必須提及一些事情，所以我們錯過了這個窗口，但我們很高興讓像 The Aster 這樣的酒店承擔責任:-) 另外，週三，我們退房了，他們進行了持續約 10 分鐘的火災警報演習測試。當我們在他們的網站上預訂時，他們忘記提及另一個小「不便」。當時是上午 10 點。情況並沒有那麼糟糕，但顯而易見的是，他們在預訂過程中不公開訊息，從而讓客戶無法做出決定。消防局或技術人員並不是沒有事先安排。 1. 如果您透過 Trip.com 預訂，請務必明確說明，致電其客戶支援並以書面形式取得。點擊誘餌和圖片看起來陰暗且粗略，反映出過程缺乏可信度。 2.攜程問我們想要哪個房間，我們選房間的時候選的是城景陽台。但我們被安排在池畔景觀中。這還不錯，但 Trip.com 發送給 The Aster 的預訂詳細資訊中缺少這一點。我的未婚夫最終對池畔景觀感到滿意，但它應該在 Trip.com 的預訂詳細資料中。因此，如果您透過他們預訂並提前致電酒店，請務必觀看此內容。 最後，裝潢、代客泊車以及總的來說，服務人員都非常友善和周到。我們會給他們 5 顆星。

這次入住體驗超出預期！酒店地理位置絕佳，出行、吃飯逛街都特別方便。前台工作人員熱情有禮貌，辦理入住退房速度很快，全程不用久等。客房打掃得乾乾淨淨，床品柔軟舒適，一覺睡到天亮，衞浴乾濕分離，熱水充足水壓穩定。配套設施齊全，空調、WiFi運行流暢，隔音效果也不錯，走廊和窗外噪音幾乎聽不到。早餐品類豐富，口味在線，性價比很高。整體服務貼心周到，下次出行還會選擇這家，強烈推薦！ 版本2（簡潔短評，適合平台一鍵複製） 房間乾淨整潔，服務態度超好，位置便利，設施齊全，隔音好睡得安穩，性價比拉滿，入住體驗很棒，值得回

Casa Cody was truly one of the most charming and memorable hotels I've ever stayed at. If you're looking for a peaceful boutique hotel with character, this is the perfect place. From the moment we walked through the gates, it felt like a hidden oasis in the middle of Palm Springs. The beautifully landscaped gardens, mature palm trees, colorful flowers, and stunning mountain views created such a relaxing atmosphere. It's hard to believe you're just a few minutes' walk from downtown because the property feels so private and quiet. Our room was spotless, spacious, and thoughtfully designed with a perfect blend of historic charm and modern comfort. Every detail—from the comfortable bed and luxurious linens to the high-quality bath amenities—made the stay feel special. The room had so much personality, unlike the typical chain hotel experience. The staff were incredibly warm, welcoming, and attentive throughout our stay. They made us feel at home from check-in to check-out and were always happy to help with recommendations or anything we needed. One of my favorite parts of the stay was enjoying the complimentary breakfast by the pool each morning. Sitting outside with fresh pastries, fruit, coffee, and the peaceful desert surroundings was the perfect way to start the day. The pools were beautiful, quiet, and never felt crowded, making it easy to completely relax. The location is unbeatable. Downtown Palm Springs, restaurants, coffee shops, boutiques, and local attractions are all within easy walking distance, yet the hotel remains wonderfully calm and secluded. We barely needed to use our car during our stay. Casa Cody has a unique charm that larger luxury resorts simply can't replicate. The combination of rich history, beautiful grounds, exceptional hospitality, and peaceful atmosphere made this one of my favorite hotel experiences. I left feeling completely refreshed and already looking forward to returning. If you're visiting Palm Springs and want a boutique hotel that feels authentic, romantic, and relaxing, I can't recommend Casa Cody highly enough.

Location is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!

安静干净，我的家人能够休息闻到干净的床很整洁。总体而言，这是一次很棒的体验。客户服务是一个 10 除了女佣非常不尊重。其他那么完美

都不錯，代客泊車較貴73刀overnight 還要➕雜七雜八的費用，停了3晚 一共五百多刀….其實停了4晚，有一晚上沒給我充電，跟他理論 給我免了一天的錢。 還有一個週末晚上太旺了，超多人來喝酒，畢竟是West Hollywood！

去舊金山看小孩，選了這個離伯克利較近的希爾頓住了幾晚，酒店的位置很棒，周邊景色很美也有很好的香港餐廳，看到是希爾頓的品牌，覺得應該有保障，實際是設施衞生都不錯，房間是隔天打掃一次，洗漱用品要自帶，雙床房床挺大也舒服。但服務實在是差強人意，特別加錢買了早餐券，第二天按點下去用餐時被告知有活動，早上提早收餐了，也不提前通知，很多客人衹能無奈而回，投訴了經理才從廚房拿出一點馬馬虎虎應付一下。遇上了突然停電，消防演習也是沒人沒字條提前通知，真是隨意。