發佈於2024年8月26日
匿名用戶
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
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每晚最低價格:AUD82
發佈於2025年10月19日
SpectRe44
位置好 - 在石城的一切中心。他們沒有爲客戶提供飲水機 - 你必須去餐廳重新填充。
還有:他們似乎買了另一棟建築。所以他們讓我們住在離主要設施200米的地方。當然有點不方便,但仍然還可以。
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每晚最低價格:AUD73
發佈於2024年12月12日
Yon-iii
房間,陽台,房間和餐廳的景色真的很好。但他們在接待客戶服務方面只需要改進一件事。
我入住的時候籤的房間和真正收到的房間不一樣,他們換了房間沒有通知,我問爲什麼他們說裏面是同一個房間,但是完全不一樣,換的房間根本沒有隱私。在入住期間,我們必須關閉窗戶。
而且我入住的時候要求延遲退房,他們告訴我早上最後一天檢查,最後一天我又要求延遲2小時退房,他們拒絕了我的要求甚至沒有檢查系統,只是說不。我對他們的態度非常失望。當我檢查網站時,剩下很多房間。
衆所周知,桑給巴爾是度假的地方。度假的地方大多數5星級酒店,由於航班時間,他們運行退房時間非常靈活。沒有值得在客戶服務中獲得5星級。
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每晚最低價格:AUD407
發佈於2024年3月16日
Leidingchaishao
房間很好也很乾凈。服務相當可以,很主動。環境一級棒。附近300米還有桑島唯一一箇中餐廳,性價比很高。值得推薦。但是酒店推薦的出海看海豚和監獄島比較貴,有條件還是外面找。
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每晚最低價格:AUD677
發佈於2025年7月1日
訪客
Excellent location and very easy to walk to from any area of Stone Town, would recommend
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每晚最低價格:AUD90
發佈於2023年12月20日
Krissy1974地理位置優越,工作人員非常樂於助人,房間非常乾淨且寬敞。很棒的早餐。就在石頭城的中心。非常好的酒店,配有古董非洲家具,非常漂亮。無線網路、空調和風扇都在運作。即使只有風扇,房間也很涼爽,我們整個住宿期間只使用了風扇。強烈推薦,非常滿意。
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每晚最低價格:AUD117
發佈於2025年9月28日
panpanliang
看有不少差評本來還挺擔心的,到了酒店發現位置挺好,緊挨着石頭城,過個馬路就是港口和沙灘。酒店整體蠻新的,房間乾淨整潔,面積不大但也夠用了,洗澡水很大但熱水持續不了多久,屬於非洲特色了,需要洗快一些。因為朝向問題比較潮濕,晾的衣服兩天都沒有幹,床翻身動靜比較大,除此之外其他都還好。自助早餐每人十刀,很豐盛,吃的飽飽的午飯都省了。前台小哥辦理入住和退房寄存行李時態度特別好,這個價位來説整體還是推薦的。
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每晚最低價格:AUD103
發佈於2024年10月9日
Shejiang
因為在桑給巴爾石頭城多住一天,臨時加定的(原酒店沒房了)。房間基本條件能滿足,但沒空調(有一個吊頂電扇),沒熱水。説不上有什麼服務,不過前台小姑娘人很好,提前入住也沒問題。不過,出去一天回來發現,我放在包裏的六萬坦桑尼亞先令(大概折人民幣不到200元)不翼而飛了。沒有證據,所以不好argue,衹是在這裏陳述下事實。
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每晚最低價格:AUD35
發佈於2025年4月11日
Zjyanzi
位置就在城區靠海邊,附近海鮮碼頭,廣場燒烤,夜市都走幾分鐘就到,房間精緻整潔,裝修風格很有特色,拍照漂亮,還提供游泳的外帶浴巾,藤編的籃子跨上拍照還很合適,還有不得不説的酒店早餐,全部現烤現做的西餐,比西餐廳的更美味,熱騰騰的西餐終於不那麼冷冰冰的感覺,超愛
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每晚最低價格:AUD413
發佈於2024年4月6日
訪客
Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well
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每晚最低價格:AUD100