發佈於2024年8月26日
匿名用戶
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
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每晚最低價格:PLN228
發佈於2023年12月16日
Bukky
The food was nice and distant from the airport was a good thing as our flight arrived a little after midnight. The staff were very hospitable and courteous.
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每晚最低價格:PLN678
發佈於2024年8月2日|精緻套房
訪客
位置很完美。離石城主要區域步行距離短。游泳池很可愛,早上早餐屋頂景色真的很好。唯一的缺點:我給我們升級了西裝,是個錯誤。只有一個老浴缸,真的很噁心,正常房間本來會好很多,所以不要升級
除此之外,我們有一個可愛的住宿。
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每晚最低價格:PLN312
發佈於2024年12月12日
Yon-iii
房間,陽台,房間和餐廳的景色真的很好。但他們在接待客戶服務方面只需要改進一件事。
我入住的時候籤的房間和真正收到的房間不一樣,他們換了房間沒有通知,我問爲什麼他們說裏面是同一個房間,但是完全不一樣,換的房間根本沒有隱私。在入住期間,我們必須關閉窗戶。
而且我入住的時候要求延遲退房,他們告訴我早上最後一天檢查,最後一天我又要求延遲2小時退房,他們拒絕了我的要求甚至沒有檢查系統,只是說不。我對他們的態度非常失望。當我檢查網站時,剩下很多房間。
衆所周知,桑給巴爾是度假的地方。度假的地方大多數5星級酒店,由於航班時間,他們運行退房時間非常靈活。沒有值得在客戶服務中獲得5星級。
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每晚最低價格:PLN1,037
發佈於2024年3月23日
Lunga Sithole酒店很漂亮。它位於石頭鎮的中心。如果您喜歡奢華,那麼這家酒店適合您。我一定會回去。食物和友好的工作人員讓我的住宿變得格外特別。
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每晚最低價格:PLN2,008
發佈於2025年7月1日
訪客
Excellent location and very easy to walk to from any area of Stone Town, would recommend
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每晚最低價格:PLN247
發佈於2024年1月21日
Jane and Stewart
非常迷人從我們凌晨5點到達,直到我們離開3天后,我們得到了非常棒的照顧。酒店組織了我們的機場接機,並用溫和的水龍頭打開(您可能需要幫助找到它,因爲它在舊石城狹窄的街道上)。房子的前面是一流的,彼得照顧我們。酒店氛圍這麼多,古董十足,植被茂盛。早餐在屋頂陽台。可以組織遊覽。我讀過一些不愉快的評論,但我想不出爲什麼,清潔是一流的,熱情好客。我希望你有足夠的運氣找到一個房間 - 我們住了3晚,非常好。
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每晚最低價格:PLN319
發佈於2024年10月9日
Shejiang
因為在桑給巴爾石頭城多住一天,臨時加定的(原酒店沒房了)。房間基本條件能滿足,但沒空調(有一個吊頂電扇),沒熱水。説不上有什麼服務,不過前台小姑娘人很好,提前入住也沒問題。不過,出去一天回來發現,我放在包裏的六萬坦桑尼亞先令(大概折人民幣不到200元)不翼而飛了。沒有證據,所以不好argue,衹是在這裏陳述下事實。
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每晚最低價格:PLN95
發佈於2025年10月19日
SpectRe44
位置好 - 在石城的一切中心。他們沒有爲客戶提供飲水機 - 你必須去餐廳重新填充。
還有:他們似乎買了另一棟建築。所以他們讓我們住在離主要設施200米的地方。當然有點不方便,但仍然還可以。
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每晚最低價格:PLN214
發佈於2024年4月6日
訪客
Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well
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每晚最低價格:PLN261