I stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time.
Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated.
It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀
Positive note, reservation was smooth.
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7.5/10
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8.4/10
很好
訪訪客I stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time.
訪訪客Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated.
It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀
Positive note, reservation was smooth.
MMEREDITHThe staff was so friendly and humble. Even though there were small concerns, with their polite manner, they immediately fixed them making our stay pleasant and cozy.