阿爾巴尼亞地拉那州設有泳池的酒店

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

I stayed here for 5 nights and I highly recommend this hotel. The location is convenient. Nice atmosphere with a beautiful rooftop terrace restaurant and a swimming pool. The terrace restaurant's food and desserts are top-notch. Lovely staff and very helpful ❤️ I’ll definitely choose this hotel again if I come back to Tirana 🇦🇱

缺點有很多，讓我們從主要的開始：如果您是金髮女郎，請在去游泳池時戴上帽子。我有一個灰金發，多年來我一直在努力實現這一目標，但在他們的泳池之後，我的頭髮變成了綠色。我不知道他們往泳池裡加了什麼！ 在辦理入住手續時，當我支付現金時，我被告知我們接受當地貨幣或歐元。我決定用卡片支付，但酒店又多收了 30 美元，我沒有立即註意到，但我一注意到就寫信給技術支援。當技術支援聯繫酒店時，酒店否認向我收取了 30 美元的費用。儘管我有 30 美元以上的付款收據以及銀行對帳單。儘管我有所有證據，他們還是否認拿走了我的 30 美元。當我親自去接待處弄清楚時，他們告訴我，不是他們收取了 30 美元，而是他們應該收取 30 美元，因為他們正在從美元轉換為歐元，從歐元轉換為當地貨幣，這種轉換將花費30 美元。但據說這筆金額是由銀行而不是飯店本身向我收取的，儘管發票本身是代表飯店開立的。我一點也不喜歡它。房間裡沒有拖鞋，順便說一句他們也不否認沒有拖鞋。工作人員的行為非常奇怪。他們的早餐只持續2小時，花費10歐元，但由於某種原因，早餐盡可能少，在附近的咖啡館吃等量的早餐更容易。

優秀的酒店。在市中心外一點。但靠近汽車站和5B城市巴士將帶您到中心40LEK。不過,即使機場也提前安排文本,否則您將支付20美元才能到達您的酒店或城市。酒店對於你得到的來說是一個很棒的價格,雖然我相信早餐價格過高。很乾淨,牀很舒服,淋浴很棒,強烈推薦酒店。位置有點奇怪,但是是不錯的酒店,如果坐公交車去海邊很方便。

至尊酒店真的超出了我的期望。從房間到工作人員的溫暖的每一個細節都反映了卓越的款待。海景令人歎爲觀止,設施一塵不染,早餐的傳播提供了當地和國際選擇的完美平衡,測試絕對令人驚歎。 讓我的住宿脫穎而出的是團隊的專業精神和友好。他們總是準備好幫助,無論是當地推薦還是安排小接觸,讓我感覺作爲客人的價值。我會毫不猶豫地推薦這家酒店給任何訪問杜勒斯的人,無論是休閒還是商務。這是舒適,質量和地道的阿爾巴尼亞熱情好客的理想融合。如果我能增加更多的星星,我會😀

hotel is great located at the center of Tiarana. Around the heart center of the city. Easy to go alone to the city park and Parlza. Everything is good service, the reception is very helpful and kindly. Have a great breakfast and coffee lounge. Reasonable price for the trip. Room is clean and everyday have helper clean the room. Bed is supper comfortable. Will come again.

服務很好,前台接待員,工作人員和經理在我們入住期間非常樂於助人。設施很乾淨,房間每天都打掃乾淨,每天早餐時都有不同的用餐選擇和烹飪風格,我們非常喜歡然而,午餐餐點每天都在改變,所以如果你想在住宿期間在酒店吃午餐,你不會有很多選擇。我也會感激關於兒童俱樂部和活動在一年的某個時候沒有的通知,因爲這是我選擇馬貝拉的主要原因。

很幸運,工作人員很,很有用,因爲在入住期間不太好。特別提到那些室女人,她們總是很微笑,而且還在小心。酒吧裏的女孩也很,入住時間只有下午5點才行,因爲電流失效,我們無法知道哪間房間。同樣的,顯然,我們不可以到第二天晚上有功能的所。我們幾乎沒有冷水,不得不洗個很熱的,外面40度以上時不太好。天氣不太好,但可以忍受。3天起,電就不好了。我們沒有打開房間窗戶,因爲香味不受歡迎,高速公路的音也一樣。早餐簡單但不錯,足夠。游泳池老了,照片是很久以前的。總體而言,這對價格是正確的,而且主要是由於非常和可用的工作人員。

這是一個私人道路上的可愛地方。有一個游泳池和花園區,維護得很好,有太陽牀,桌子和椅子。你可以穿過一條小路穿過靠近海灘的樹木。你可以在這裏游泳,有太陽牀和一些陰影。海濱有很多咖啡館,感覺安全和有保障。到Golem主要度假村的Durrs或更多地方不遠,我們在那裏散步過一次。維拉維護得很好,我們受到了友好的歡迎。謝謝。