英國柴郡設有泳池的酒店

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

酒店本身很乾淨,很可愛。工作人員非常愉快,樂於助人。 我們唯一的問題是枕頭很硬,不舒服,第一個晚上很難入睡,但接待員設法給我們弄了一些軟一點的,這稍微好一點。

舒適的牀和很棒的淋浴 - 在英國大雨中被淋溼一整天后我們需要的一切。早餐很棒,讓我們一整天都充滿了。我們只住了一晚,但我們真的很喜歡。

當我使用游泳池時,它幾乎是空的。我喜歡它開放到晚上9點,因爲它意味着我可以在漫長的一天後游泳。 房間很大很寬敞。唯一的缺點是淋浴不是很好,沒有太多的電源,水太熱了。可以有空調甚至風扇,因爲晚上很熱。 否則,這是一個愉快的住宿

對於正常大小的早餐,要額外付費,溫泉的暖氣壞了,所以挺冷的。酒店確實地方看起來有點破爛。服務欠缺,總是要追工作人員。可愛的建築,位置好。

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

總的來說,這是一個愉快的經歷。  從清潔的角度來看,這是相當好的,但在天花板角落和散熱器下有相當多的蜘蛛網,很可能在那裏呆了一段時間。  早餐很好,但是當我們的一些聚會在服務結束前10分鐘到達時,沒有果汁的眼鏡,也沒有水果/穀物的碗。欣賞它接近時間框架的結束,但早餐仍然開放。如果你喜歡咖啡,那麼我會避免在早餐時供應的咖啡。

第一次安排的311房間，馬桶蓋壞了。而隔壁房間裡有一隻狗不停地叫著。前台人員很快就為我們安排了另一個房間，態度非常好。但是重新佈置後的223房間在地下室，空氣流通確實不太好，在走廊上就能聞到濃重的寵物味道。我還看到三樓電梯大廳有狗屎。說實話，他們正在舉辦一次狗展覽，但他們的組織並沒有很好，無法避免由此造成的所有不便。對於那些沒有預料到這些情況的客戶來說，這其實不公平。

之前在這裏住了兩次,體驗滿意。可惜這次不得不換房間,因爲窗簾掉了,不會關閉,他們給我的更換房間有汗味和小。除此之外酒店不錯,價格合理。停車不錯。清潔需要優先考慮,以提高體驗

住得很愉快，房間裡有輕微的潮濕氣味，其他都很好