The staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.
Room clean, nice leisure centre, only staff in the bar and restaurant for beer or breakfast both look very rough and keep chit chat without serving customers, we stay there in front of them for more 8 mins to wait for their two staffs finished their conversation.
My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.
訪訪客My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.
訪訪客This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
YYuki Wong 812311第一安排的房間,馬桶蓋是壞的。而且隔壁房間是狗不停的叫。接待人員很快給我們重新安排了另一個房間,他們的態度真的很好。但是重新安排到223的房間在地下室,空氣流通真的不好,可以聞到走廊裏濃濃的寵物味。而且可以看到3樓電梯大堂有狗屎。說實話,他們正在做狗展,但他們組織得不太好,以避免所有的不便。對於那些不期待這些場景的客戶來說,這並不公平。