英國大倫敦設有泳池的酒店

房間還可以，總體入住感覺還不錯。説説設施：應該要更新了，電梯一直壞，衹有一個電梯工作，很不便利，等候的時間很長。衞生：每天都清潔，還不錯哦。環境：市中心超級繁華的地段，給5分，大堂的鮮花非常漂亮，還有無論到哪都是非常方便的。

我會推薦這家酒店,特別是因爲房間與其他價格區間相同的酒店相比寬敞。即使延遲抵達,入住也很順利,這真是一種解脫。 贊成: • 房間寬敞 • 清潔維護良好的物業 • 位置方便,景色不錯 • 延遲入住沒有問題 反對意見: • 前台等待時間長,因只有一名工作人員處理入住等要求 • 房間沒有提供拖鞋

My main complaint was only booking for one night. A hotel with stunning views, 1000 amenities and amazing service. Upon arrival I was greeted with great service provided by the staff, who were all very helpful and friendly throughout the stay. On the ground floor you are greeted with amazing art work leading up to the escalators to reception, as well as a modernly designed lobby with plenty of seating and charging ports, and the restaurant/bar just on the left. The hotel was easy to navigate and had around 6 lifts which came very quickly and dropped us off to our 9th floor stop in around 30 seconds. Wow! We had booked the King’s Suite for our stay which ended up exceeding our expectations - Stunning views from the window which stretches all across the living room, a record player with records provided - perfect for music lovers such as ourselves. Ironing board, A Dyson air-wrap & hair dryer (for the girls) and very artsy decorations overall which match the atmosphere of Shoreditch/Hoxton area. A cocktail making station & coffee machine with coffee pods as-well. We had also received a “milk delivery” at our door with fresh milk which was so lovely. Spa access is included in the stay, a lovely heated pool which has stunning led lighted walls and calming frequency noises playing - to further play in to the relaxing atmosphere of the spa. Steam room and Sauna were also placed by the end of the spa which was nice. I loved it so much I woke up extra early the morning of check-out just to enjoy it one last time! And started my morning with a peaceful swim. However some people slowly started gathering around to do the same thing as well from around 9am, So I’d recommend the best time to be right after check-in (3-5pm) as it was completely empty and just refreshed. With all the pool towels reset and floor mopped clean. And a 24-hour gym which I would definitely recommend to go to at night for a late night session, as it was empty and had stunning views of the city. There was a good amount of equipment - at least one or two of each machine & it was quite spacious too so didn’t feel crowded at all. With gym towels & Water cups provided as-well. I do have a few very minor, nit-picky complaints, to mention. However I would like to say would not at all regard my overall positive experience of my stay and will to return : From the Cocktail making station - the shaker was completely sealed shut - although it’s an item that’s airtight sealed and needed pressure to open we had tried EVERYTHING - and with so much effort my partner had cut himself trying to open it , also no strainer was provided so we had quite seedy cocktails. Another minor issue was our milk frother machine was not cleaned and was still dirty from the previous user, a small and fixable issue but should be pointed out in case someone’s craving a nice cup of coffee and pours milk into a dirty frothier without their knowledge. And from the spa - the Sauna inhumanely hot - to a level that the stone floor was unable to step onto without slippers and wood seats unable to be sat on for longer than a second, whilst of course it’s a Sauna - the temperature was unbelievably high, at the max of the thermometer the wall. So was unusable for us. Overall, The hotel was the best place we could’ve chosen for our couples get away staycation. We had enjoyed ourselves too much we ran out of time to visit the art gallery & bar. Guess we just have to rebook again, with a longer stay of course.

After I made booking via trip.com for 8 nights, I sent a request to hotel for two single beds instead of one king double bed in my room and also my room to be facing the river, not the back alley of the hotel. I did not receive any response/reply from the hotel until I arrived at the hotel for check-in. The staff at the check-in desk (Ms. Kalyani) told me that there is no room with two single beds available and the only rooms available are with one king size double bed + the room is facing back alley. She said the rooms facing river will cost more as they are premium rooms and if I want I will have to pay GBP35.00 more per night for 8 nights. She kept insisting that hotel staff replied to me via email/call or message that there is no room with two single beds available and facing river side. I told her several times that I have not received any message or call or email from anyone regarding this. She kept arguing and she was joined by more staff who also kept arguing. I told her that it is not acceptable that after I have made the full payment in advance, now you are telling me that you cannot give me a nice room. If I cancel at the day or check-in at hotel, I loose a significant amount of money. So, I am left with no choice but to accept whatever room is offered to me. After an hour of unreasonable arguments by the hotel staff (mainly Ms. Kalyani), I was shown a decent room facing river with a king size double bed. I specifically requested for two single beds but I was left with no choice but accept it because of the full payment in advance. This is something which trip.com and the hotel management must look into. Because if your hotel has made an agreement with trip.com to accept guests coming via trip.com, then it is the hotel's responsibility to make sure that guests requests are replied/responded on time. You cannot simply blame it on guests and ask them to check with trip.com. You are accepting bookings via several online booking agents including trip.com. It is your responsibility to check and confirm to guests any requests coming through online booking agents. Simply pushing it on guests and asking them to check with trip.com is not acceptable and this must change. In the end, Ms Kalyani (the staff at the check-in counter) stopped arguing and trying to prove her point that they are right. I have stayed in this hotel before for 4 nights and it was a good experience but this time it was not good. Although, Ms Kalyani tried to compensate me with a free breakfast voucher for two, for one day, it was not a good experience overall. The staff on the front desk in day shift and night shift are mostly very arrogant and ill mannered. They are probably paid low wages and no training provided to them to smile and be polite to guests. Mostly the flat face and rude replies with arrogance. I think the hotel management must look into replacing the Managers in day shift and night shift and also the should consider hiring people with good attitude and provide them proper training. This is not a good hotel to stay for long term, I will not recommend to anyone to stay in this hotel more than one day.

剛開始來第一晚住這個酒店，就覺得房間小，旅遊完了一圈對比發現在英國算是大的。整體性價比很高，酒店位置很好，在塔橋附近，走過去幾分鐘。房間很温馨很舒服，床比較舒服。酒店餐廳出品不錯，酒店服務人員很和善。

從T5航廈到希斯洛中心站很方便，搭乘普通巴士也很方便。 巴士時刻表是從飯店到希斯洛中心站的。 （希思羅中心站是下一站）。 房間很不錯，因為我是會員，所以從「舒適」房免費升級到了舒適房。 泳池和健身房都不錯。

一次非常棒的住宿體驗。房間寬敞、設施齊全且一塵不染。負責我們房間的女士熱情周到，無微不至。早餐美味可口，讓我們精力充沛地開啟了一天的觀光之旅。前台、禮賓部、酒吧、水療中心和清潔人員都非常友善。飯店位置優越，位於繁華地段的邊緣，非常方便。我們不僅遊覽了所有想去的地方，還收穫了更多驚喜。飯店距離黑衣修士火車站僅需步行5分鐘。我們非常喜歡這次住宿體驗。謝謝！

房間很乾淨,兩張雙人牀很好,視野很好,安靜,停車位不夠,因爲外面施工(我想是這樣)。即使你在2區,你也需要步行15分鐘到公共交通。入住之前沒有人檢查沐浴露,所以我們那天晚上沒有沐浴露可以使用。早餐足夠公平,但很好。一切都很好,只有位置,如果你不開車或不開車,附近沒有公共交通工具。

整體上算是還可以的,位置也很好找,環境不錯,如果是商務出行,是個不錯的選擇.含早的價格,在英國也算可以接受

位置環境都不錯，但是訂了三個人的房間，check in10多分鐘弄不好，進了房間發現梳化床根本沒鋪，打電話給reception沒人接，下去又排着十多分鐘才找到人説這個事情，服務員倒是挺麻利…