Really enjoyed my stay here! The room was spotless and cozy, and the service was outstanding. The staff made me feel welcomed throughout my stay. The breakfast was delicious with plenty of options to choose from. A great place to relax — I would happily come back again.
訪訪客FEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
GGodfrey AntonyExcellent hotel to stay nice comfortable room, friendly staff and roof top bar is amazing. Good Swimming Pool and gym. Breakfast spread is great. Thank you and will stay again.
HHASHMATH YAR KHANThe front office team provided with excellent room with view of lake, team welcome was amaxing.
The housekeeping team was helpful in attending to any needs and so was IRD team.
Rooms have been renovated it seems as co pared to previous stay, overall very good stay