VVikkiC19This hotel is okay. I found the location to be good and just a short walk to the main busy areas. The young lads who work there are lovely and always greet you when entering or leaving which is lovely. Where this place fell short for me was I had a leak in the bathroom. The water was dripping out onto the floor constantly. When I told them the bathroom floor was full of water they didn’t seem concerned or interested in fixing the solution even after looking at it - I had to ask for a room change, it was not offered. None until next day which was fine but I had to then ask for a bucket to try and prevent having to walk through water every time I needed to use the toilet. I got one and it filled it very quickly. I got moved to another room next day and had no fridge - they put one in there for me after me asking. I stayed for 4 nights and no one came to sweep my floor or provide a new bath towel/ toilet roll. Also I asked about laundry and told it be done by afternoon the next day. I left a bag of clothes. Went to collect the ‘evening’ of the next day and my bag was just left under the reception counter not done. Not sure why no-one didn’t ask each other why is this bag still here? It had been longer than 24h. I had to be up and on a bus out of Kampot the next morning :-( I have scored well because they change me to another room but I had to ask for it. That pipe need fixing - someone could slip and hurt themselves.
訪訪客I absolutely loved my stay at this resort. The facilities are exceptional — from the stunning swimming pool and the spacious, flower-filled yard with fruit trees, to the well-equipped gym and charming restaurant that serves delicious foods whole day. The outdoor areas are thoughtfully arranged, creating a peaceful and relaxing atmosphere throughout the property.
What truly made our experience special was the hospitality of the staff. In particular, I’d like to mention one of staff Saly, who greeted us with warmth and went above and beyond to make sure everything was perfectly arranged. He even connected us with a friendly and English-speaking Khmer tuk-tuk driver who took us on a fantastic private day tour to five major landmarks at a very reasonable price. They helped us to book tickets to Phnom Penh and to use their motorcycle to the downtown.
I’ve uploaded plenty of photos to capture the beauty of this resort — it truly leaves a lasting impression.