We booked at the very last minute and im happy that we choose The Marison Hotel located in the prime city of Legazpi . Rooms are spacious and clean and i really love the bed….its very clean, soft and big, felt like sleeping at home. The staff was welcoming and accommodating right from the moment we checked in. Food was superb and restaurant’s service was excellent. Hotel had a nice atmosphere and we really enjoyed our stay, we will highly recommend The Marison Hotel to others.
Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
MMaricelThe hotel is top flight with cleanliness, up to date facility, fantastic restaurant and wonderful staff who go out of their to make our stay wonderful. I would highly recommend a stay at this hotel.
訪訪客During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
訪訪客Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
LleyphGreat hotel, close to whaleshark, fireflies and diving touristic center, it has a restaurant inside so you can eat there during your stay, it has many beautiful spots in the same hotel, excellent for relax and have a good time, the hotel has its own beach entrance, quite convinient for swim on the beach and go to your room. The staff is very nice and very helpful. I hope in the future they have internet so I can stay there longer doing my job.