巴基斯坦旁遮普省設有泳池的酒店

Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there. Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue. The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment. Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards. Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us. So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel. I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat. So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days. The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot. I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more! I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable. I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me. Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again. It’s most definitely NOT a 5 Star hotel in any shape, way or form. With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame. Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey. Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.

尊敬的酒店管理!!! 不能高度讚揚這家酒店 - 他們真的很棒 接待處的工作人員特別有我在巴基斯坦體驗過的最好的客戶服務技能感覺就像在西方酒店。我希望我記得他的名字,但是那個檢查我並檢查我的人非常專業,有出色的客戶服務技能。 接待管理應該找出他是誰,給他加薪。上帝保佑你

飯店地理位置優越，靠近拉合爾機場，交通便利，在到達大廳前經過多次安檢，整體感覺非常安全。飯店工作人員熱情地迎接了我，並接我前往飯店。飯店餐廳的自助早餐和晚餐都非常棒，提供各式各樣的美味佳餚。包括前台和餐廳在內的所有工作人員都非常尊重客人，樂於助人。我特別要提一下穆罕默德·阿爾斯蘭，他以細心周到的服務，為每位客人提供無微不至的關懷，令人印象深刻。 然而，酒店也有一些地方需要改進。首先，祈禱大廳的位置有些尷尬，而且不乾淨。我看到一家人很難找到合適的祈禱地點，而工作人員甚至不知道朝拜方向。他們最後在行政客房祈禱，這很不理想。其次，咖啡廳和餐廳沒有杏仁奶或豆奶等飲品可供選擇，而這些飲品對過敏的客人來說非常重要。一些客房內的便利設施，例如牙具，在入住時遺失，房間整理後的第二天才出現。泳池的梯子感覺很脆弱，深度也不夠，這可能有安全隱患。此外，房間裡的熨斗很髒、壞了，而且還漏水，使用起來很不方便。 總的來說，我的住宿體驗很愉快，但希望這些問題能得到解決，以進一步提升賓客體驗。

價格偏高，與服務環境等完全不匹配，但是巴基斯坦也就這條件了，好在是比較安全。room service打了很多次電話，都無法快速響應。網絡服務也是很爛很爛，經常不能上網。中間出現了一些小問題，攜程客户還是很負責任的幫忙解決掉了。

Very good service but amnesties are old.

打工人出門在外，最看重的就是性價比，這家酒店簡直是寶藏！價格親民，房間卻一點不含糊。空間寬敞，佈置温馨，各種設施一應俱全。衞生間乾濕分離，乾淨又衞生。而且還有免費的停車場，對於自駕出行的我來説太友好了。住了幾天，算下來比同地段其他酒店省了不少錢，以後出行就選這兒啦，強烈推薦給大家！

Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.

不錯的酒店, 有水和蘋果, 正常的尺寸. 餐廳的晚餐是根據申請,菜單或卡片。自助餐中有許多肉類和甜食,蔬菜和水果,但這是巴基斯坦各地的。 有游泳池, 男女的參觀時間分開. 酒店有一個小型的保護區. 正常的地區比市中心好, 只在出租車上. 在巴基斯坦, 一個UBL 銀行機在酒店 - - 可以從外國卡片上取下來 - - 在巴基斯坦是罕見的. 服務很棒!

Super Wonderful live Reception good service, especially Ms.Mahrukh Akram.

早餐非常好,種類繁多。房間很乾淨。如果可能的話,我覺得我想要一個浴墊。淋浴是熱水。我覺得淋浴器中的水壓很弱,可能是因爲我是日本人。有一個地方我不能使用房間的插座。