美國威斯康星州設有泳池的酒店

Our stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.

布埃納斯塔德斯。, 5月16日,我通知取消預訂,我無法在酒店住,那天酒店給我確認取消,(見下面的郵件)但是113.48美元的數額還沒被回到TCVisa的微小,我們感謝您的迅速回復 &nbsp 康福特 套房 300個聖N區 史蒂文斯 Point ,威斯康星州54481 (715) 544-0048 WI024@stayatchoice.com 2025年5月16日星期五 你好,彼得·安東尼奧·席爾瓦·瓦爾布娜 我們感到遺的是,他不能在5月20日星期二與我們一起住。 2025年5月21日星期三,他的預訂取消了 2025年5月16日星期五,P。取消電話號碼是*********。 如果您想在酒店訂單,請致電(715) 544-0048;或在其他舒適套房酒店預訂, 請給800-424-6423打電話。 我們希望他今後能在我們自己的財產中留存,因爲我們希望 我們將有另一個機會爲他服務。 細地看, 帕特里西奧 M 總經理 &nbsp 彼得·安東尼奧·席爾瓦·瓦爾布納 缺少方向 &nbsp b8vjhkhq0w@m.expediapartnercentral.co 地鐵 戶號:********* CRS確認號: ******** 到達:5月20日星期二, 2025 出發:5月5日星期三 2025年21月21日 取消號: ********* CRS取消號: 取消日期: 2025年5月16日星期五

這是我第二次住在這裏,我有一隻服務狗,是歐空局,我在預訂時通知了酒店。上週末住過,入住的時候,沒有任何工作人員和我有一個ESA住在那裏,沒有任何問題,我只和夜班經理發生了一起事件,抱怨狗在酒店。這是我在去餐廳吃飯的路上。主人和服務器對狗在那裏沒有任何問題,他們評論說她實際上比許多來食物的小孩表現得更出色。我兩次在游泳時,在游泳池區附近有狗,當我在熱水浴缸時,工作人員沒有問題。然而,下次我入住時,他們不會讓我在泳池區帶狗。然後他們最終把我踢出酒店,因爲我不會離開游泳池,因爲我覺得這是不公正的,因爲狗沒有打擾任何人。此外,她不能獨自呆在房間裏,因爲她會哭和叫,這將困擾我們的鄰居。我也不會把她留在車裏。基本上,因爲我的歐空局狗,一個14磅的龐斯基,我被踢出酒店晚上10:30在3名警察護送下週六,沒有地方呆。我不得不在朋友的沙發上睡幾個小時,第二天再找另一個地方住,除了我的歐空局狗沒有任何問題。由於這次可怕的經歷,我不會再住這個度假村了。

結賬時沒有告訴我需要改變腕帶的顏色,我們在游泳池裏呆了4個小時才被注意到。我有一個5歲的孩子,我在懶河裏看,當救生員看着懶河告訴我我需要離開時。我試圖解釋我被告知我可以呆多久,加上對5歲的大喊大叫,我告訴那個人我會去前台。在上樓的路上,我遇到了救生員的傑克遜經理。非常好的年輕人。他聽到我取笑我的侄女,我們是規則破壞者。我早早感謝他和他的工作人員所有的辛勤工作。他問他是否可以幫忙。我解釋說我不知道我必須改變手腕帶的顏色,這是我第一次來這裏。我已經退房了,希望不會太晚,他向我保證不會有任何問題,我去前台,站了很長的隊伍,傑克遜上樓找東西看到我排隊,得到了手腕帶,所以我不必等待。多麼美妙的體驗!傑克遜太棒了!他真的很關心客戶體驗!謝謝傑克遜!       早些時候,我帶侄女去禮品店,她找到了一個小Ty beanie錢包。錶帶上有金屬鏈接,但它壞了。經理實際上提出用別的東西代替它,但我侄女的心放在了上面,這是最後一個。這位經理把它修好了,就像新來的一樣!!這兩個男人的一流服務!

酒店有游泳池,但沒用,這就是爲什麼不能更詳細地評論。不過,看到有人用,每天早上都有早餐供應,但選擇基本。我希望他們有常規的玉米片穀類食品,除了其他三種類型。然而,百吉餅,鬆餅,香腸和煎蛋盤加上不同的果汁足以讓你在一天的開始。 以下是這家酒店的積極和消極因素: ++位置便利,靠近威斯康星大學歐克萊爾,CVTC和馬什菲爾德診所。周圍有很多餐館和快餐場所,附近有巴士站,還有Kwik Trip加油站。 +房間舒適乾淨。 + 房間有一個團和一個很好的書桌。 - Wifi並不總是可靠地工作;有時,經過一段時間後,我不得不反覆輸入證書。 -- 隔音差:有人在我房間上面走的時候,感覺那個人在踩,還好我上面的客人搬出去了,但如果要安靜,堅持二樓的房間。 總體來說,在酒店玩得很開心,工作人員很友好,感覺物有所值。

位置、价值和设施都很棒，但遗憾的是入住后事情有点走下坡路。入住过程很顺利，房间干净而温馨。然而，第二天下午我回来的时候，女仆会撑着打开房间，正在用门闩挡住门关上。即使她在大厅的另一端，她也会把门打开。这导致我隔壁房间的门摇晃并发出很大的响声。不断地，这很粗糙，因为我早上在进行变焦电话，然后因为我晚上的活动而试图休息。然后，在退房那天早上，我在退房前去我的车里放我的行李，当我走到大厅时，班车司机差点撞到我，因为他走得很快，并试图摇晃进入停车场位于大堂门前。他从坐着的地方对我大喊大叫，用他的手疯狂地做手势，我不确定，但我认为他给了我手指。最后，退房时的女士非常简洁粗鲁，因为我试图提出问题，因为我的帐户有额外费用 - 她说这是停留天数的保留，但我被收取了 2 天的 3 次费用停留。直到我晚上晚些时候打电话（因为她似乎没有耐心回答我的问题），我才发现他们错误地从我的卡中收取了另一个房间的费用（发票甚至说“卡错了”）。一切都很好，直到第二天。为了方便和物有所值，我可能会再次入住，但尽量将我与工作人员的互动限制在最低限度。

Nice modern hotel but very poorly run. Nobody cleaned our room during our 7 day stay. The breakfast was dire; 2 days running there was no milk or bread in a state which has 1.26 million cows! The hotel has great facilities like a laundry and ice machines on each floor. It could be amazing and the bad parts have to be down to poor management. There was a strong smell of hydraulic fluid on the top floor and in the lifts. The staff looked like they really didn't want to be there, except a lovely lady called Lee on the front desk who was very sympathetic and friendly. Our mattress and pillows were hard and lumpy, well past their sell-by date. Both my wife and I suffered 7 nights with poor sleep quality and back pain. We had to go down to the front desk to ask for toilet paper as there was none in the room. On the way to the airport after checking out, I received a notification that they had charged is an additional $150 with no reason given. When we checked out, we were told that their printer had brocken and they were unable to provide us with an invoice. They promised to email it to us, but 2 days later we still haven't received it. I would never stay in another Wyndham hotel.

清潔人員很棒,游泳池很乾淨,但有磨損的跡象。早餐不是很好,在酒店免費早餐的低端。前台工作人員基本不存在,開始辦理入住時把之前入住人的信息留在屏幕上,進去的鑰匙卡在退房時間前停止工作。我們的一個房間鑰匙卡在結賬前一天停止工作,另一個房間鑰匙卡在結賬當天早上8點之前至少某個時候沒有找到房間,我們很幸運,當我們在裝車時,我們離開了房間。廁所沖水會在淋浴時發出噪音,只是感覺房間的構造很差。現在是一個不錯的住宿,價格也不錯,房間清潔人員做了一個很棒的工作,我不能給他們足夠的讚美,牀很舒服,現在一切都很好。我只是擔心隨着時間的推移,事情會破裂,不會被修復,(我們的浴缸裏有非常大的芯片),但雖然事情相對較新,但對於那些想探索威斯康星戴爾的人來說,它應該是一個好地方。

很棒的住宿地方會再次入住。很乾淨,安靜。

我和成年的兒子週末不得不前往萊茵蘭德參加葬禮。還有一個體育大會正在進行,所以所有的酒店都非常昂貴,包括鵝卵石。一旦我克服了價格衝擊,我們非常喜歡這家酒店。這是新的,很乾淨,牀很舒服。我們有一個房間,有2張大牀,加上另一個帶部分沙發和另一台電視的區域。我認爲任何有小孩的團體都會喜歡那個房間,電視頻道迎合孩子們!我們不明白電視遙控器是怎麼工作的,所以打電話給前台時,一個非常愉快的年輕女人上來給我們看它是如何工作的。雖然那很美妙,但我想電視打印的指示會奏效,節省了他們一些時間!早餐不錯....火藥炒雞蛋,但很多其他聲音跟它一起去。隔壁有家庭餐廳,但只開放早餐和午餐,我一定會再住那裏!