肯尼亞誇萊的海景酒店

多次入住，特別推薦的酒店。環境、衞生、設施都是一流的。大部分的工作人員服務非常好。這次差評是因為酒店在系統中沒有查到我定的三個房間其中一間的訂單，儘管我已經向他們出示了我的訂單。一名前台工作人員甚至要求看我的付款記錄。最後的結果是，酒店最後在系統中查詢到了所有的訂單。因為酒店的錯誤，給我這次旅程帶來了非常不愉快的體驗。我感覺在我已經出示訂單的情況下，酒店工作人要要去看我的付款記錄是非常粗鄙的行為，我希望酒店房做出道歉。

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

不錯，有空調。早餐還可以，裏面很多猴麪包樹。 往左走一點是congo河，可以坐船，如果晴天應該會很漂亮

Amazing staff and truly exceptional service. Both G. and M. were always present, attentive, and genuinely supportive throughout our stay. They helped with meals and were always available whenever we needed assistance. Their hospitality made a real difference, and we are truly grateful to have met them and spent a few days in what feels like a hidden paradise. The location is beautiful—a peaceful beachfront property in a quiet, uncrowded area with plenty to do nearby. It’s about a 45-minute drive from Diani Airport, so having a car is highly recommended. Make sure to follow the Tiwi Beach exit rather than relying on the GPS coordinates to reach the property. It is also advisable to buy supplies, including drinking water, before arriving at the facility. The penthouse itself has incredible potential and offers stunning views, but unfortunately it is not well maintained and still requires significant work. Basic structural improvements are needed, including proper ceiling finishing, fencing, and treatment of the wooden furniture due to visible infestation. Another issue is that there are many open gaps and spaces around the penthouse structure, which allow insects and even cats to enter the room. This significantly affects comfort and hygiene and should be addressed with proper sealing and screening. Overall, the staff and location are fantastic, but the penthouse urgently needs proper maintenance and finishing to match the beauty of the setting.

滿分環境、酒店非常大，標準花園房M棟就在餐廳旁邊，離沙灘非常近。 如有空房可以提前入住，我是早上6點到的，很快就給安排了房間，而且送了一份早餐，工作人員都很有禮貌。

Swahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you). The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems. So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted. Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.

很棒的酒店 - 位置優越,設施也很棒。 唯一的問題是酒店滿房時沙灘毛巾不足。大多數人拿的比預期多(每人多一個)沒有幫助。我們不得不等一整天才能得到一條幹淨的毛巾。(和其他客人說話-他們收了毛巾@7.30am或前一天晚上...)。建議管理層爲海灘毛巾引入CARD系統,以便每個人都有平等的分配(當它沒有滿時,你可以恢復到目前的系統。 ) 客人關係(Marcia)是驚人的,並建議與她談論任何當地的事情。她可以建議你,儘可能幫助。 最大的積極是食物 - 它令人驚歎,最新鮮的烹飪被明顯看到。 酒吧很快就回復了飲料訂單。唯一的問題是他們需要的文件數量,因爲大多數客人都是全包的,但要求每次你點一杯飲料時都提供房間號碼。也許管理層可以審查這一點?讓工作人員看到BANDS決定哪些需要食品訂單

一切都很好，清潔度很高（只有游泳池可以更乾淨）。海灘上有保安確保海灘男孩不會靠得太近。飯店對面有一家販售飲料和酒類的小商店和一家中餐館。附近有一所醫院。到較大的超市約1.5公里。