美國俄亥俄州的3星級酒店

Do NOT stay at this hotel unless you can survive in a room that is not at all soundproof! I booked a queen suite with separate sitting room for my daughter and I. We wanted a quiet, relaxing place to stay for a 3 day weekend and the reviews for this place were excellent. First let me list the nice things about the property: 1. It is a full blown conference center with a huge, well maintained and manicured landscape. 2. The outdoor spaces are lovely, including the outdoor pool area. 3. The location is very close to Columbus and to the uber wealthy city of Powell. 4. A gorgeous county park with loads of picnic areas and walking trails is located directly across the street from the conference center. Now for the negatives: 1. No soundproofing!!! We could hear every word of conversations that took place in the room next door. But the most disturbing thing is that we couldn’t sleep because of noise from the room overhead. My daughter contacted the front desk in the early evening of our first night’s stay asking them to call the guests above us with a “gentle reminder” to avoid heavy walking. She was told that the request could not be made until after the 10 pm quiet time. We had a brown noise machine running at top volume for the entire night, but even that didn’t block the heavy footfalls from above. The constant sound of people walking (it sounded like elephants) continued the next morning which forced us out of our room. (We payed extra for a suite with a separate sitting area so that we could relax outside of the bedroom, but couldn’t take advantage of it because of the noise). My daughter ended up sleeping on a couch at a friend’s house the second night because she was so sleep deprived. However, I returned to the hotel which was a huge mistake! When I turned out the lights at 11 pm, things were quiet, but at 11:30 pm the stomping family returned. The noise of the footfalls and then squeaking floors woke me up at 11:30 pm, 3:30 am and 5:45 am. I finally got out of bed at 6 am, walked to the lobby in my pajamas, and told the staff that I couldn’t stay in this place another night. I must have looked a fright, because the agent immediately canceled the final night of our reservation with no questions asked. Just to be clear, I don’t think that the family above us was intentionally loud. I think that they had absolutely no idea that their movements were creating such a disturbance. 2. Despite the fact that the lovely county park is directly across the street, it’s incredibly difficult to access the park entrance as a pedestrian. There is a single pedestrian crosswalk at the southwest corner of the conference center, but there are no sidewalks that connect to the crosswalk. Walkers are forced to either walk along a very busy road with no shoulder, or walk on the grass for about 1/2 mile to get from the hotel parking lot to the crosswalk. I find it incredibly surprising that Nationwide didn’t consider putting in sidewalks to make access to the park more accessible and safe for pedestrians. 3. Be forewarned that the conference center includes facilities that cater to weddings, so if you stay here on a weekend, be prepared for lots of outdoor evening activities. No one should have to pay $200/night to stay in a room that isn’t conducive to sleep!!!

我們在The Lodge的住宿很好。有一些小事情我質疑,但說實話是正常的&並沒有真正影響我們的住宿。小屋裏的東西都很乾淨&我不知道他們從大樓裏抽出來的是什麼美妙的氣味,但是走進大堂真是太棒了! 裝飾裝飾精美,在節日的歡呼聲中裝飾!聖誕樹也很漂亮。我們訂了特大牀套房,因爲Trip.com上的pic顯示套房裏有按摩浴缸,情況並非如此。其實前台工作人員說8年多沒有在房間有按摩浴缸,那很失望... 而特大牀套房沒有陽台,但大牀套房確實有一個帶推拉門的陽台!他們的前台沒有提供幫助,以幫助解決這一誤解,因爲提供了一個“壁爐室”(他們說按摩浴缸的房間在拆除後現在有壁爐??...但是我的套房裏沒有壁爐)或者提供其他...大概是因爲我通過第三方(trip.com)預訂了。這絕對是一個寬敞的房間,但有點過於“寬敞”,只有一張特大牀,2個牀頭櫃,娛樂/梳妝檯,完全有冰箱在櫃子裏,一個非常小的“餐桌”,一個玻璃茶几和一個拉出來的沙發。恆溫器設置在灼熱的75度,我立即關閉。起初,我認爲這只是幸,但有一天晚上電源確實熄滅了,果然,當電源恢復時,恆溫器再次重置爲75!我們在酒吧用餐了幾次,很好,工作人員也不錯,不是酒吧的最新時間。食物很好,當然有點貴。我相信在更好的季節裏,還有很多事情要做,似乎一切都得到了答案“這是淡季”。 總的來說,這是一個留在葡萄酒國家的好地方,明年可能會回來。

在家人中死亡旅行,我們到達時,在3:00PM辦理入住時有點過,我們被告知他們在客房服務方面人員不足,房間還沒有空,如果我們可以有一個殘疾人房,我因爲殘疾沒有問題。沒有大吉,我們出去吃飯。問題是我們直到6PM之後才接到電話,比可以入住的時間晚3個小時,我們的房間是標間,顯然不是爲殘疾人提供援助。如果那天晚上有觀看服務,那將是一個重大問題,因爲我們不得不將物品放在另一個家庭成員的房間。我們看了過去。我們終於進房間的時候,捲上好像有2張衛生紙,沒有多餘的卷可用。再次,沒有大吉,去前台,他們很快就照顧好了。葬禮當天,去洗澡,沒有沐浴露。再次,前台接到通知,他們照顧好了。我們的最後一晚,我被另一個房間的鬧鐘鬧鐘吵醒,它比我有自己的鬧鐘設置的時間早。我不想去嘗試找到這個神祕的警報並關閉它,但是警報響了15到20分鐘以上。熱水浴缸很好放鬆,但沙子在它的底部,游泳池對我來說非常冷。 我會說,看到的工作人員非常友好,對他們的能力非常有幫助,因爲他們缺乏必要的工作,我確實很感激有退伍軍人的停車場。如果我和妻子和孩子一起旅行,我就會選擇一家不同的酒店,但看看這是我家人決定我們所有人去的地方,這樣我們就可以在我們的哀悼日裏在一起了,這就是它是什麼。我不會爲了未來的旅行計劃而調查這一系列酒店。

我與前台工作人員有一個非常令人失望和不舒服的體驗。 我於週日01遊行下午12:30左右到達酒店,禮貌地詢問是否可以提前入住。前台工作的兩名婦女告訴我,直到下午4:00才有房間可用。我說沒關係,我會在大堂等待。 不過等的時候,其他幾個客人到了,馬上入住了,很清楚房間都有,讓情況感覺不公平。 後來,我再次與正在辦理入住的同一位客人走近桌子,說我今天預訂了,前台接待員表現得好像什麼都沒發生,看上去明顯很生氣。 在辦理入住時,她試圖再次爲預訂收取我的卡,儘管我的預訂已經在網上全額支付。當我看到金額並詢問它是什麼時,她無法清楚地解釋。我不得不再次告訴她,預訂已經付了。 然後兩位接待員開始檢查系統,在其他客人面前顯得惱怒和緊張。最後他們解釋說每天有50美元的保證金,我完全理解並同意。 然而,他們試圖再次收取錯誤的金額,我不得不再次質疑,然後他們最終糾正了正確的存款金額。 總體來說,情況非常不舒服,不專業。首先,我被告知要等到下午4點,而其他客人則被辦理入住,然後我不得不處理從一開始就應該清楚的收費混亂。 酒店設施不錯,但前台服務很失望,需要改進。

這家酒店極其乾淨，生活設施一應俱全，酒店附近有一個超大的沃爾瑪超市，購物方便。早餐一般，早餐地點比較小，略顯擁擠。

Room key did not work at front lobby, and no one at the front at 700am. Luckily, could enter from back door.

位置很好，靠近市中心**。房子看起來有年頭了，但是設施都很乾凈，一應俱全，員工都很專業。非常安靜給好評。電視也很不錯

Downtown locations are not always in inviting places, but this downtown location is fantastic, with good views, restaurants around, right across the street from the local minor league ballpark, and easy access to major streets and roads. The hotel itself is nice, fairly new, and clean. A few notes for travelers: Laundry: two sets of machines onsite; coin-op ($2.50 to wash, $2.50 to dry); hotel provides free laundry detergent; I had to go to a nearby restaurant to get coins Parking: park with an app; free; convenient; the parking garage will tow cars parked in your spot Lounge and bar: we didn't use the bar, but it seemed popular; board games in the lounge for people to enjoy Housekeeping: we stayed two nights, and our room was not cleaned or tidied during the day. There was no notice of this, so we were surprised. When I asked for clean towels, they only had a couple of washclothes on hand. Breakfast: not the best. Ok, but not noteworthy. Bottom line: we would stay here again, though I wouldn't seek it out or insist on it.

我們喜歡我們在克利夫蘭市中心的Drury Plaza的住宿!工作人員都很好。這個地區的大多數酒店和價格範圍都沒有游泳池或水療中心,所以游泳區感覺就像獎金!很乾淨,非常愉快。他們提供的開球是驚人的!這是酒店價格中包含的整個晚餐!每位成人入住3杯成人飲料!他們是經典飲料,想想蔓越莓伏特加和威士忌和可樂。早餐也很美味!它提供的不僅僅是正常的酒店歐陸式早餐,用餐區超級乾淨,跟上得很好。我們步行5分鐘到藍軍之家音樂會。步行很海峽向前到市中心地區!酒店本身挺乾淨的。有點過時(沒有USB插座,管道明顯老舊,排水有點慢,小電視,舊地毯)但並沒有真正從它古老的時代獨特的魅力中帶走所有的大理石和燈光。牀和枕頭超級舒適!我兒子確實提到他希望自己帶一條舒適的毯子,bc他們的很薄。如果我們在該地區,我們一定會再次入住這家酒店!我們還會考慮在旅行時入住不同的Drury地點!