巴基斯坦旁遮普省設有早餐的酒店

Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there. Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue. The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment. Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards. Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us. So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel. I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat. So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days. The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot. I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more! I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable. I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me. Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again. It’s most definitely NOT a 5 Star hotel in any shape, way or form. With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame. Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey. Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.

The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.

飯店地理位置優越，靠近拉合爾機場，交通便利，在到達大廳前經過多次安檢，整體感覺非常安全。飯店工作人員熱情地迎接了我，並接我前往飯店。飯店餐廳的自助早餐和晚餐都非常棒，提供各式各樣的美味佳餚。包括前台和餐廳在內的所有工作人員都非常尊重客人，樂於助人。我特別要提一下穆罕默德·阿爾斯蘭，他以細心周到的服務，為每位客人提供無微不至的關懷，令人印象深刻。 然而，酒店也有一些地方需要改進。首先，祈禱大廳的位置有些尷尬，而且不乾淨。我看到一家人很難找到合適的祈禱地點，而工作人員甚至不知道朝拜方向。他們最後在行政客房祈禱，這很不理想。其次，咖啡廳和餐廳沒有杏仁奶或豆奶等飲品可供選擇，而這些飲品對過敏的客人來說非常重要。一些客房內的便利設施，例如牙具，在入住時遺失，房間整理後的第二天才出現。泳池的梯子感覺很脆弱，深度也不夠，這可能有安全隱患。此外，房間裡的熨斗很髒、壞了，而且還漏水，使用起來很不方便。 總的來說，我的住宿體驗很愉快，但希望這些問題能得到解決，以進一步提升賓客體驗。

價格偏高，與服務環境等完全不匹配，但是巴基斯坦也就這條件了，好在是比較安全。room service打了很多次電話，都無法快速響應。網絡服務也是很爛很爛，經常不能上網。中間出現了一些小問題，攜程客户還是很負責任的幫忙解決掉了。

整體體驗不錯,從90s.小時候就一直去這家酒店 好:優質的服務。驚人的自助早餐,有當地和大陸的選擇。令人驚歎的景色。30年來的一致性。 不好的:設施非常陳舊,需要大升級。我4歲玩的和我在他這個年紀玩的一樣的鞦韆。非常適合懷舊和再造舊照片。不過,顯示東西多麼過時。其實有些只是壞了。幾年前免費提供給客人的乒乓球和壁球房關閉,換成了一些功能不全的4D娛樂。度假型酒店娛樂用不多。房間電視不是智能電視。

每件事都輝煌,物有所值,我下個月再次入住同一酒店,並在2023年7月2日星期日預訂了我的婚禮功能!

到着時（昼の2時頃）まだ部屋の清掃中だから、少し待ってほしいと言われました。しかし待っている間、フレッシュジュースや食べ物まで振る舞ってくれました。そして案内された部屋はとても素晴らしい部屋でした。清潔で快適に過ごせました。昼の12時チェックイン、昼の12時チェックアウトなので、どうしても清掃は綱渡り的になってしまうと思います。そこを上手にホスピタリティでカバーしているなと思いました。午前中にマラソン大会があったので、マラソン後にシャワーを浴びたく、朝マラソンに出ていく時に「チェックアウトではない」と告げて行くと、ちゃんとそのまま部屋をキープしておいてくれました。昼12時チェックアウトは本当に助かりました！

I had an excellent experience at Hotel One Tower Gulberg. From the moment I arrived, the reception staff was warm, professional, and very helpful. The check-in and check-out process was smooth and efficient, making me feel welcomed and valued as a guest. The rooms were spacious, modern, and exceptionally clean. The bed was very comfortable, and all the amenities were well-maintained. Housekeeping did a great job throughout my stay, ensuring everything remained spotless and comfortable. The breakfast was another highlight of my stay. There was a wide variety of fresh and delicious options available, catering to different tastes. The quality of the food, presentation, and service in the dining area were all excellent. Overall, Hotel One Tower Gulberg exceeded my expectations in every aspect, including hospitality, cleanliness, room comfort, and dining experience. I highly recommend this hotel to anyone visiting Lahore and look forward to staying here again in the future

工作人員很配合,謙遜..服務很好...房間挺乾淨的..所以總體來說是乾草豪華酒店公寓不錯的體驗👍

Excellent stay! The hotel was very clean, comfortable, and well-maintained. The staff were friendly, polite, and always ready to help. The rooms were spacious, and the overall atmosphere was peaceful. Great value for money and highly recommended. I would definitely stay here again.