阿爾巴尼亞地拉那州的5星級酒店

你好!我喜歡一切,但想投訴你的一個工人。他的名字叫Elsit Koraj。我的房間不是刷和牙膏。我在接待處詢問了這件事,然後Elsit Koraj說他會告訴工人提供給我。然後10分鐘後,他獨自來到我的房間,我想拿刷子,然後他說“我能進來嗎?”我以爲他想自己放。但他走進我的房間,環顧四周,然後問我是否可以坐,很奇怪。然後我要求離開我的房間,15分鐘後,他打電話給房間電話,告訴“我在健身房,我跑了,我可以在你的房間裏洗澡嗎?”我生氣了,告訴我我會向他投訴。那天不敢下去,因爲以爲只有他在接待,鎖了我的門。第二天我想投訴,讓他打電話給行政。然後他指責我允許他進入我的房間。這是什麼?這是什麼服務 ?當我問他的全名時,他回答說不需要抱怨,而且他有家人和孩子,我不在乎,你必須阻止別人女孩。我獨自一人年輕外國女孩並不意味着他可以和說出他想說的話。我付了什麼錢?我爲自己選擇了最好的酒店,付了什麼錢不是很少的錢?爲了騷擾?我太生氣了,會到處留下我的點評,會抱怨。你必須阻止別人離開他!當我要求邀請更高的級別的人時,他邀請了銷售總監。但他只是保護他的同事告訴他在那裏工作多久。他甚至沒有聽我。我在Instagram和tiktok上發帖,我有足夠的追隨者!如果你不對他採取行動。他還爲自己的行爲辯解說,他在檢查我是否是************,還指責我讓他進去!!!!真是丟人!!!

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

至尊酒店真的超出了我的期望。從房間到工作人員的溫暖的每一個細節都反映了卓越的款待。海景令人歎爲觀止,設施一塵不染,早餐的傳播提供了當地和國際選擇的完美平衡,測試絕對令人驚歎。 讓我的住宿脫穎而出的是團隊的專業精神和友好。他們總是準備好幫助,無論是當地推薦還是安排小接觸,讓我感覺作爲客人的價值。我會毫不猶豫地推薦這家酒店給任何訪問杜勒斯的人,無論是休閒還是商務。這是舒適,質量和地道的阿爾巴尼亞熱情好客的理想融合。如果我能增加更多的星星,我會😀

Hotel molto elegante nella zona centrale e della movida di Tirana.colazione a buffet eccellente sia di caldo che freddo.la spa e la piscina riscaldata comprende anche al sauna e La vaca idromassaggio iacuzzi. tutto compreso nel. prezzo della camera senza nessuna limitazione di tempo.le camere spaziose con tutti i confort. Vi ritornerò con piacere al prossimo viaggio in albania

Bel hôtel , le point négatif est le petit déjeuner peu varié

室內設計確實優雅,早餐令人愉快。對於5-star物業來說,早餐時選擇更廣泛,將體驗提升更多。酒店設有一個游泳池和精緻的酒吧區,供客人享用晚間飲品,完美地補充了酒店的氛圍。總的來說,酒店擁有精緻而愉快的住宿體驗。

在阿爾卡酒店度過了美好的生日假期♥️♥️♥️可愛美觀的美麗酒店,阿爾巴尼亞最好的之一!必須去!很棒的服務xx

地理位置優越，前往市內大部分景點都很方便。員工服務周到，房間現代乾淨！

Clean environs, helpful staff and at the Center of the city

環境幽雅舒適！服務態度好，房間乾淨整潔衞生明亮！窗子是西班牙風格，可以打開的飄窗！房間細節到位，甚至提供小瓶香水！早餐豐富，甚至有白葡萄酒！這裏的五星酒店不能和中國對比，每層就12間共7層，算是迷你五星酒店