印度果阿的5星級酒店

非常棒的住宿體驗…強烈推薦 - 地理位置優越，靠近巴加海灘 - 房間大小適中，裝飾也很不錯 - 陽台舒適宜人，還能欣賞河景 - 員工服務周到，大廳也如預期般氣派 - 早餐種類豐富 唯一不足之處是，由於當地供應商的問題，外部自行車租賃商不願意提供自行車租賃服務。

Having arrived at st Regis Goa our expectations were high and we were truly looking forward to spending Chinese new year eve. On arrival everything seemed a bit chaotic in the lobby and then I soon found out that they were expecting a wedding and the next day was fully booked because of that. As we got through the day I noticed that the staff were all paying attention mostly to the wedding preparations and not the in house guests. From this hotel I expected a better service to be honest and even the so called special butler assigned to us was responding with delays of almost an hour which is not nice for such a so called high standard hotel. Nonetheless we enjoyed our stay but decided against having dinner at the property because even though I mentioned it is Chinese new year no special do up was done for us so even though I did not expect given that we were in India and they don’t celebrate obviously but since I did mention at check in this would have brought out Regis standards in a big way as they are known for worldwide but no special thing was organized for us. The shower drainage was blocked and I had to unplug the cover just to let the water drain out. This should be checked before guests arrive. Even the towels had this strange odour which only means it was not laundered properly. Otherwise the property is great but they should improve for the standard they portray and the rates they charge. Also another point to note is that while booking through trip.com I booked a better level room and after I paid it was immediately cancelled and refund was provided but strangely when I tried to re-book the price had gone up significantly and this is not a nice thing to do to guests. Now I’m not sure if this was the booking app failure or failure on part of the hotel but notable to mention nonetheless. So I opted for the normal lagoon room instead because I felt cheated and didn’t want to pay more for something that was clearly indicated. Pool was fantastic and room was decent but big mosquito problem on the property. We actually stayed next door the previous night at holiday inn and didn’t notice mosquitos as much as here so beware and get enough repellant. The carpet in the room also needs to be deep cleaned as it was literally black with dirt. Even spider web in the room. Shocking for a Regis hotel. Hats of to the garden cleaning ladies who do a fabulous job and the valet and entrance staff and the guy who gave us a nice welcome and welcome drink. Breakfast was fantastic so speaks volumes of the chefs and staff behind the scenes. Highlight of the hotel no doubt. Best one so far in India!

The hotel is in a great location. Very friendly welcome. We were shown to our room and things explained. The balcony was small but ample. The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue. The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter. The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby. The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way. The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though. The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice. The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning. Staff were friendly - everyone had a smile, and nothing too much trouble. We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection. If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss. Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in. All in all a very nice stay in Candolim and this hotel was a good choice.

This is a beautiful resort with nice rooms. Ours was clean and spacious. The staff was generally very good and assisted with things like booking taxis. The beach is not private - only the access path to the beach is private. That did not pose a problem for us. When we arrived we were told we needed to pay 11000 rupees each for a mandatory New Year’s Eve party. They insisted we had been notified when we had not, and claimed they could not check us in until we paid. It felt extortive to insist on this payment with no prior notification (and, they first said we had definitely been contacted but they couldn’t find proof, and later said they hadn’t had a way to contact us). Ultimately we did pay with a discount and enjoyed the party. However, the experience left a bad taste in my mouth and I would warn anyone saying over Christmas or New Years that these extremely expensive, mandatory parties will occur.

I am so glad that I chose this hotel in the last minute. Had very great experience staying here. I would highly recommend others to experience their hospitality and ambience.

上週從好萊塢回來。 位置-這是一個相當的海灘,有美麗的小穀物沙子,乾淨。很多當地人在海里,乾淨。酒店海灘每邊都有幾間小屋,有牀和飲料和桌子。日落從這裏很美。 酒店:到達時,我們受到歡迎,行李被帶到我們的房間。我們有豪華的池景房-臥室的空間很大,可愛的陽台俯游泳池,浴室乾淨。毛巾每天都更換,打掃得很好。如果你想要任何工作人員都樂於幫助。 工作人員非常樂於助人 - 我們的房間有幾個問題,但結果是用戶錯誤。幾分鐘內我們在房間裏有一個維修人員。 食物絕對神聖 - 東方和西方的口味迎合。廚師維羅納斯每天早餐時都來和我們交談,還給我們做了一些不在菜單上的菜 - 真的令人愉快,非常好! 游泳池非常漂亮,但適合我們。 四月是婚禮季節,白天和晚上有一些婚禮,但這是在複雜的一個單獨的部分。我們實際上喜歡從側線觀看元素。婚禮裝飾令人難以置信。 我們無法挑剔這家酒店,我們得到了很好的照顧!

最近入住果阿希爾頓酒店,體驗愉快但不一致。房間本身非常棒 - 非常寬敞,有一張大特大牀,漂亮的傢俱,閃閃發光的乾淨浴室。位置也很理想。早餐傳播很好。 然而,游泳池是一個主要的失望。水中似乎有過量的氯或其他化學物質,使它不舒服游泳。在游泳池裏幾分鐘後,我的眼睛刺痛得很厲害......在我整個住宿期間基本上無法使用,這是不幸的。健康俱樂部也有改進的範圍! 酒店工作人員彬彬有禮,專業,但缺乏高端度假村的某種熱情和熱情。我不會以任何方式稱呼他們粗魯,但他們嚴格地堅持做生意,幾乎沒有微笑或參與對話。我希望有額外的工作人員能創造一個更受歡迎的環境。 總的來說,希爾頓果阿酒店在房間和位置方面有很多事情要做。他們需要解決游泳池化學失衡問題,並在他們的服務中注入更多的熱情好客,以作爲一家頂級5*酒店。基金會在那裏,但一些調整可以使這個真正世界級的酒店。謝謝

An absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits. The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby. Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.

哇!哇!哇!這就是我們真正可以說的Doubletree!Nithesh, Syantika & Shivram他們3人真的讓我們的住宿很棒,很棒!他們值得他們的服務認可。我們到達的那天晚上,接待處的Nithesh歡迎我們。入住很快,Nithesh一路跟着我們到我們的房間,向我們提供有關早餐,設施,餐飲和其他我們需要知道的細節的信息!很棒的服務,Nithesh!在bfast期間的咖啡館,我們由Shivram服務。他確保我們沒有錯過任何東西!Shivram,我們在接下來的幾天裏一直在尋找你,但也許你又換了班。很棒的服務,Shivram!最後但並非最不重要的是,Syantika!雖然你是新手,但一點也不像新手!你的魅力和必做態度,真棒!我和我的妻子都覺得,你誠實地處理我們問你的一個問題,得到幾乎立即的迴應,只是說一千個字!繼續你的工作,你會走很長的路!也感謝Doubletree Goa的***agement和團隊!

工作人員n清潔度5星。需要注意早餐菜單。菜單在所有的日子都是一樣的休息一流的住宿謝謝holiday inn團隊